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At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves, it’s so much more than the game or concert itself. It takes all members of our Spurs Family to harness the power of sports and entertainment to create memories that endure, memories that excite, and connections that strengthen our community. We are a values-based company committed to creating an innovative, fan-first culture where our employees thrive. By making every decision through the lens of our core values of Integrity, Success, and Caring, have become the premier destination for dynamic entertainment in the South Texas region. SS&E franchises and facilities include the San Antonio Spurs, Austin Spurs, San Antonio FC, AT&T Center, and Toyota Field.

This position is responsible for assisting with the coordination of crucial day-to-day strategic retail efforts across SS&E’s franchises and retail sales channels. This position will support in elevating and positioning SS&E’s franchises through Key Responsibility Areas designated below. An essential function of this role will be to collaborate with internal and external partners to support retail-specific projects and projects where retail can provide support of organizational initiatives. The eligible candidate will assist in overseeing daily strategic retail tasks, identifying and amplifying areas of opportunity and helping improve the overall retail and fan experience. Interpersonal, written and verbal communication skills will be critical to the success of this role as a key member of a cross functional team who regularly interacts with internal and external partners. This position will be based on-site in San Antonio, Texas.

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external family members and demonstrate ongoing development.

Responsibilities

  1. Coordinate off-site merchandise appearances in San Antonio, Austin and Southern Texas areas as well as non-event day sales opportunities.

  2. Regularly monitor retail sales channels to ensure Spurs Fan Shop and other e-commerce sites are competitive against the current marketplace.

  3. Coordinate daily retail tasks with internal and external partners.

  4. Coordinate asset collection and creation for the promotion of retail sales through SEM, e-mail, social and physical media platforms.

  5. Maintain and update annual retail calendar in conjunction with Retail Strategy Manager and any 3rd party operators.

  6. Liaise with internal and external partners on key projects & initiatives across brand.

Qualifications

  • Prior retail administrative experience or related educational qualifications.

  • Proficient in Microsoft Office, Excel, Word, PowerPoint and other computer skills are required. Familiarity with project management softwares and Adobe Photoshop preferred, but not required.

  • Ability to prioritize multiple tasks and problem solve.

  • Ability to work flexible hours including evenings, weekends, and holidays.

  • Ability to lift 50lbs.

  • Ability to work effectively individually and as part of a team.

  • Communicate effectively with cross functional groups.

  • Demonstrate poise, tact and diplomacy.

  • Ability to handle confidential information securely.

  • Strong customer service skills required.

  • Strong written communication skills.

  • 50% Remote – 50% In-Person

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