The Sacramento Kings organization is an engaging, fast-paced, and fun Sports and Entertainment Franchise. As a member of our team, you'll be given the opportunity to impact the Sacramento region both on and off the court. Combining a collaborative and innovative work environment with a talented and diverse staff, we've created a workforce in which every team member has the tools to reach their full potential.
Key Responsibility Areas:
Must be friendly and attentive to the needs of the fans and guests.
Monitor entrances and inform the Head Usher or Assistant Head Usher when lines get backed up.
Assist guests with special needs. Ex. wheelchair, walkers, etc.
Help guests find restrooms, concession stands, smoking areas, Guest Services Stations, security guards, and first aid.
Maintain order in assigned area by monitoring the crowd for potential disorder and intervene when appropriate and necessary.
Must be able to address multiple guest concerns in a professional yet sympathetic manner.
Required to be aware of many facets involving basketball, events, and the arena; including event schedules, food items available/location, merchandising locations, Security, first aid, etc.
Help escort patron with special needs.
Help with ticket relocations and ticket problems as needed.
Aware of any special activities, functions, or promotions for that particular day and keep a strong understanding of all areas of the arena.
Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.
A friendly, professional demeanor is required always.
Able to adhere to proper appearance standards.
Able to work accurately and courteously in a high-pressure environment
The ideal candidate is available to work evening games and concerts, which includes nights, weekends and holidays.
The hours will vary from week to week with the scheduled events; you will not be scheduled for every event. Scheduling is based on the needs of the department.
Shifts will be from 4-8 hours in duration.
The Sacramento Kings Organization is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, marital/familial status or any other protected class under federal, state, or local law. The Sacramento Kings organization also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.