Do you enjoy learning new software, crafting innovative solutions, and providing excellent customer service in a high-energy environment? Tip off your career with the Portland Trail Blazers at the Rose Quarter!
As our Ticket Operations Intern, you will spend the 2022-2023 NBA season supporting our Ticket Operations team by learning customer databases and ticketing software, providing a seamless experience for our guests, and supporting innovative initiatives in ticket services.
Our Ticket Operations Intern will:
Work in Archtics to build customer accounts for Blazer games and Rose Quarter events
Work in Ticketmaster and Archtics to process, pay and CRM orders.
Aid with suite processing and fulfillment.
Complete data entry and reporting as needed.
Test purchase flow processes and identify areas for improvement.
Provide additional support to the Ticket Sales & Service team and organization as needed.
You are qualified if you:
Are at least 18 years of age.
Are in the process of or have recently acquired a degree in communications, business management, venue management, or a related degree with applicable transferable skills.
Can follow verbal and written direction, understand and communicate in conversational English.
Have prior event and/or customer service experience, preferred.
Demonstrate the ability to work optimally as a team with people of a diverse set of backgrounds and abilities.
Can prioritize, manage multiple projects and deadlines, and stay organized with an attention to detail in a fast-paced environment.
Maintain a high-level of confidentiality and exercise discretion when working with sensitive or proprietary information.
Are available to work an average of 27 hours a week with a fluctuating schedule of office and event/evening hours.
Internship Program Incentives:
An in-depth, paid internship that goes through the entire season with exposure to the behind the scenes of the Sports & Entertainment world, seeing what it is really like to be on the team behind the team.
Plus, perks like discounted tickets to Blazer games, Rose Quarter events, and Regal Cinema, 50% off monthly Trimet passes, free employee parking, and more!
If you have a passion for Sports & Entertainment and are ready to kickstart your career, take the next step and apply with Us!
Offers of employment are conditional upon proof of COVID-19 vaccination or approval of a medical or religious exemption and accommodation from the company and the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.
The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.