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Your New Role:

Whether our guests are here to see their favorite player on the court or their favorite artist light up the stage, you will be the person making their night extraordinary. As Premium Concierge, you play a key role in creating lasting memories while interacting with our guests and fans during Trail Blazer games, concerts, and the wide variety of events that come through our Moda Center. Your daily tasks and responsibilities will include providing a seamless experience to our premium clients through assistance with ticketing, providing directions, answering questions, and maintaining exclusivity for all premium lounges.

What Matters Most:

  • You greet our guests with a warm welcome and provide directional assistance and crowd control.

  • You create a hospitable and inclusive environment for guests of all backgrounds and abilities.

  • You keep our guests safe by ensuring all are following our building policies.

  • You operate and navigate in systems like TicketMaster, SkiData, and Archtics.

  • You meet the requirements of the position outlined below.

You're Qualified If:

  • You are at least 18 years of age.

  • You are able to operate a computer and work within multiple systems.

  • Demonstrate the capability work effectively as a team with people of diverse backgrounds and abilities.

  • You can understand and communicate in conversational English, including following verbal and written direction and possess effective social and oral communication skills.

  • You are available to work flexible hours, including evenings, weekends, and occasionally holidays, with a typical call time of 5pm, and meet our minimum availability requirement.

Perks We Offer You:

  • Discounted tickets to Blazer games, select Rose Quarter events, and Regal Cinema.

  • Opportunities for bonuses.

  • Wellness initiatives including our Employee Assistance Program and insurance options with dental and vision coverage.

  • 50/50 TriMet Discount Program – 50% off monthly TriMet passes.

  • Flexible scheduling, working with your availability.

Offers of employment are conditional upon proof of COVID-19 vaccination or approval of a medical or religious exemption and accommodation from the company and the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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