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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DESCRIPTION

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

  • purposefully developing a player and people-centered culture;

  • deeply connecting with our fans, partners, and colleagues;

  • passionately creating lifetime memories for generations of families and friends; and

  • meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

The Ballpark Ambassador is responsible for the check-in area for both the MLB Ballpark app & Bucaroos Kids Club. This role is responsible for engaging fans to encourage membership and sales, as well as providing customer support as it relates to Bucaroos Kids Club and MLB Ballpark app.

Responsibilities

  • Sell & upsell Kids Club Memberships.

  • Assist fans with downloading the MLB Ballpark app and provide instruction on how to use the app.

  • Distribute prizes to check-in winners.

  • Troubleshoot and resolve issues related to the MLB Ballpark app or Kids Club Membership.

  • Setup and takedown of prizes and Membership Kits.

  • All other duties as assigned by management.

POSITION REQUIREMENTS

  • Minimum of six months experience in a customer service role.

  • Ability to work flexible hours, including evenings, weekends and holidays.

  • Advanced proficiency with using an iPad or Smart Phone.

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