The Phoenix Suns, Phoenix Mercury, and Footprint Center are seeking an experienced professional to join our team as a Business Intelligence Analyst. This role will support various departments through analytics and research initiatives to guide strategy, support new business and retention efforts, and present data to assist in day-to-day decision making. The ideal candidate will leverage their expertise in preparing and presenting executive level presentations and dashboards, along with the ability to perform rigorous data analysis in Excel or other analytics platforms.
What You Will Do:
Create executive level presentations and self-service dashboards for stakeholders, including senior leadership
Collaborate with business area stakeholders to identify and track key business metrics in array of areas including Ticket Sales, social and digital, and operations
Work with other analysts to utilize and evaluate data sources for integration into central data warehouse or analysis
Serve as the subject matter expert on key performance metrics within the organization
Identify areas for improvement, including automating reports or data processes to increase efficiency
Other responsibilities or special projects as assigned
Maintains regular and reliable attendance
What We Need From Our Analyst:
Advanced skills in Microsoft Excel and PowerPoint
Strong presentation skills and particular expertise in designing effective charts, graphs, and tables (UX design)
Demonstrated ability to collaborate with colleagues across multiple business areas
Familiarity with digital and web analytics metrics and platforms (Google Analytics, Adobe, etc) a plus
Experience using an advanced visualization tool (e.g., Tableau, PowerBI, or Looker) a plus
Knowledge of A/B testing an asset
Technical expertise in SQL, R or Python required
Ability to maintain regular and reliable attendance
1-2 years of experience in a consulting, business analyst, or similar role
Bachelor’s degree or equivalent experience required
Preference may be given to candidates with an MBA / advanced degree
Experience with ticketing platforms highly preferred (Ticketmaster, Stubhub, Seatgeek, etc.)
Working Conditions and Physical Demands:
This position maintains regular/traditional business hours with some evenings, weekends and holidays as business needs arise. The role will require an in-person presence and is not eligible for fully remote consideration.
S-Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible about of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
This role is computer based and will require extended periods of time working in front of a computer screen
Must be able to differentiate colors and symbols
Must be able to hear and communicate with others
Ability to Read, Write & Speak in English
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Phoenix Suns are an Equal Opportunity Employer M/F/D/V.