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The role of the Manager Content Production Operations is to identify opportunities to maximize efficiency throughout the Content team through tools, process and people. This includes managing content projects end to end with the video and social teams and their associated workflows. S/he ensures that requests are organized, priorities assessed and reassessed, deadlines met and expectations exceeded. Responsibilities to constantly document and monitor project progress, to report on all activity, and to warn of at-risk deadlines. A successful Production Manager will improve performance outcomes by partnering with key leaders and business stakeholders.

What will you do?

  • Manage the schedule and workload of multiple content creators across all of MSG Sports Brands (Knicks, Rangers, Knicks City Dancers, Westchester Knicks and KNX Gaming)

  • Assist the Director Creative Operations in identifying areas of opportunity to increase efficiency and offer practical solutions that are measurable

  • Manage intake of project requests, ensure goals and objectives align with business needs.

  • Create detailed plan (milestones and tasks, dependencies, risks, key meetings, approvers) for the team (based upon agreed time estimates)

  • Assign tasks and deadlines, allocating resources as needed to operate at capacity as well as develop and maintain a realistic schedule.

  • Responsible for all documentation of projects utilizing workflow tools.

  • Ongoing development of Airtable project management tool

  • Track progress against plan, ensuring that timelines and deliverables are met and escalated/adjusted, if at risk.

  • Conduct weekly job status meetings to gather and share information with the team

  • Air traffic control and prioritize requests

  • Ensure creative briefs are created on complex projects and feedback is documented and understood by all parties.

  • Review change requests and respond with schedule/cost impacts along with alternatives.

What do you need to succeed?

  • 5+ years in a creative project management / production manager role either at an agency or in-house

  • A strong understanding of the video content production process from pre-production to final delivery

  • A basic understanding of the social media landscape

  • A basic understanding of video and audio gear needed for projects

  • Project management certification preferred (College degree and/or 60 credits related to PMO)

  • Previous experience using Airtable software a plus. Previous experience using a comparable project management tool required.

  • Understanding of budget implications, cost of work to be done

  • Ability to effectively communicate and collaborate with employees across departmental lines and seniority, as well as with external resources

  • Experience managing digital projects

  • Ability to prioritize and multi-task across multiple concurrent projects

Why is MSG for me?

Madison Square Garden Sports Corp. (MSG Sports) is a leading professional sports company, with a collection of assets that includes: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, an NBA 2K League franchise. MSG Sports also operates two professional sports team performance centers – the MSG Training Center in Greenburgh, NY and the CLG Performance Center in Los Angeles, CA.

We invite you to create an exceptional career at MSG

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

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