Our ideal candidate will be responsible for supporting the Ticket Sales, Service and Operations teams through the sales process and renewal process.
Assist with gameday issues including will call, scanning issues, outstanding balances, and mobile ticketing issues as well as servicing emails and text messages.
Support all STH events; manage RSVP’s, send confirmations, coordinate check-in, and help facilitate overall event.
Assist Ticket Sales with processing orders, payments, printing and mailing of tickets.
Monitor inbound email activity as well as text messages.
Manage inventory of all autographed memorabilia for Ticket Sales Department
Assist in season ticket holder game day initiatives, including prospecting events, pre/post game experiences and fan engagement platforms.
Additional responsibilities as assigned by management.
Exceptional organizational skills
Proven ability to multitask with multiple teams.
Knowledge of Microsoft Outlook, Office, Word, Excel, and Power Point.
Preferred experience in Archtics ticketing system.
Preferred experience navigating a CRM database.
Preferred experience outbound cold calling.
Must possess problem solving and decision-making skills.
Must be able to work 40 hours a week.
Must be able to work flexible hours including evenings, weekends & holidays.
Approximate Start/End Dates: July 2023 through February 2024
GENERAL INFORMATION A background check will be conducted prior to the start of the position. The New York Jets are proud to be an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender (including gender nonconformity, status as a transgender individual, gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, affectional orientation, marital status, civil union status, and domestic partnership status, age, physical or mental disability, genetic information, service in the uniformed services, or any other characteristic protected by federal, state or local law. The New York Jets are committed to providing reasonable accommodations for candidates with disabilities. Consistent with our commitment to maintain a safe workplace, all new hires are required to be fully vaccinated against COVID-19 and provide verification of vaccination prior to their start date, unless they receive an approved exemption under applicable law. “Fully vaccinated” refers to at least two (2) weeks after the final dose on a two-dose vaccination series (Pfizer or Moderna) or at least two (2) weeks after a single-dose COVID-19 vaccination series (Johnson and Johnson). In accordance with CDC recommendations, we recommend all new hires and employees stay up to date with their COVID-19 vaccination.