• Assist the Manager, Training Facility with operational support to include facilities management, administrative duties, front of house management, financial monitoring, security administration, greeting visitors, managing vendors/contractors, managing mail/deliveries, and booking internal spaces.

  • Supports the day-to-day administrative functions of the facility such as processing invoices, monitoring site security, ordering goods, updating, and maintaining inventory, maintaining office equipment, maintaining fleet vehicles, updating, and maintaining office records including health and safety records {hard copy and electronic) as required.

  • Supports the Manager, Training Facility and associated vendors in the facilities management of the Etihad CFA New York to include catering, cleaning, maintenance, security, life safety, fleet services, grounds, landscaping and other areas as required.

  • Provide overall support and work closely with all NYCFC Staff to provide the most efficient and effective administrative and facilities management services in support of the Club.

  • Responsible for the administration, enforcement and upkeep of facilities operations manuals and policies.

  • Responsible for maintaining O&M manuals for all MEP systems.

  • Responsible for all new employee facility and life safety orientations.

  • Assists in external contractor management including formulation and review of monthly, quarterly, and annual KPls.

  • Effectively manages internal and external stakeholder relationships as it relates to the administration and operations of the Etihad CFA New York.

  • Monitors results and suggests improvements in the quality of the administrative processes and facilities management to embed operational excellence and drive continuous improvement initiatives for the Infrastructure Department.

  • Attend and/or manage internal meetings as required.

  • Facility keyholder and member of emergency call-out team.

  • Ability to open facility, close facility, and operate facility independently.

  • Provides cover to the Manager, Training Facility and the Facilities and Infrastructure Manager as required.

  • All other duties as assigned.


  • Associates or bachelor’s degree required.

  • Facilities management experience a plus.


  • Bilingual preferred

  • Current First Aid CPR/ AED Certification or ability to obtain certification upon employment

  • Must have excellent communication, time management, organization, and customer service skills

  • Proficient in Microsoft Suite

  • Must have excellent interpersonal skills and ability to manage multiple stakeholder relationships

  • Must take initiative and be flexible to achieve superior results in support of the club

  • Have a proven commitment and work ethic to achieve highest standards of service

  • Have a working knowledge of generally accepted standards of facilities management, customer service, health and safety regulations, and conflict resolution

  • Must be able to work in multiple locations, including the Manhattan Office, as required

  • May be asked to work flexible hours as required

  • Ability to work weekends and holidays as required


  • Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC

  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary

  • New York City Football Club requires a COVID-19 vaccination as a condition of employment, subject to exception under applicable law


  • Excellent health, dental & vision insurance, with options to fit you and your family’s needs

  • Comprehensive and competitive benefit programs, including maternal & paternal leave

  • Ancillary benefits: Commuter, gym membership, and Citi Bike discounts

  • Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs

  • Four complementary tickets to every NYCFC home match

  • Team outings, happy hours, and annual staff gatherings to celebrate our co-workers

  • A dynamic, ambitious, and fun work environment


At New York City FC, we are in a mission to build this City into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club consistently finishes at the top of the Eastern Conference and is the reigning 2021 MLS Cup Champion. The games are broadcast locally through YES Network with national television coverage through ESPN, Fox and Univision. New York City FC ranks in the top five of key commercial categories for Major League Soccer franchises: season tickets, attendance, gate receipts, partnerships and retail merchandise sales.

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