The Birmingham Squadron, the G League affiliate team of the New Orleans Pelicans, is seeking a utility player to join the team as the Business Operations Manager, who will play an integral part in ensuring the success of the team from behind the scenes. This detail-oriented individual will serve as the liaison between the Squadron and the arena and enforce G League policies, oversee various contracts, accounting and reporting functions, and oversee all merchandise and retail operations. If you are an enthusiastic, forward thinking team player looking to join an exciting organization, look no further.

Responsibilities:

• Assist General Manager with scheduling team travel and lodging, away team hotel stays, in-town travel, and coordinating practice facilities as needed

• Serve as the primary point of contact for the Legacy Arena, negotiate holds and dates for scheduling, booking dates for practice, floor maintenance, and shoot-arounds, and troubleshoot issues on game days and events

• Assist Director of Sales with building out seasons, events, season ticket packages, and other promotional offers in Archtics (Ticketmaster) platform

• Oversee and implement all G League event policies – ensure compliance

• Manage the accounting function for the Squadron, including but not limited to:

  • Tracking daily account balances, deposits, and outgoing transactions

  • Book journal entries to maintain departmental budgets for the team

  • Monitor and settle credit card transactions for Business Operations in the Birmingham office

  • Control the flow of accounts payable filing with the accounting department and counterparts in New Orleans

• Manage the retail merchandise operations, inclusive of all ecommerce and point of sale activities in the arena

  • Plan, order, and manage inventory for retail merchandise sales

  • Work with NBA G League office to manage inventory under the league-wide exclusivity

  • Set up point of sale operations through Shopify POS

  • Train and manage retail staff for game-day retail sales

  • Work with ecommerce partner (Snow Commerce)

• Oversee and implement all G League policies and procedures to ensure compliance with League Office requirements

• Assist Director of Sales with drafting, preparing, and reviewing contracts and agreements with corporate partners

• Assist General Manager and general counsel with worker’s compensation claims, insurance reporting, governmental reporting requirements, tax filing and business license filing updates

Requirements:

• Bachelor’s degree in business administration, sport management, hospitality and tourism management, and/or equivalent work experience

• Minimum of 3 years’ of experience working in the sports or live event industry, specifically in operations or business support

• Proficient with Microsoft Office suite (Excel, PowerPoint, Word), CRM, and ticketing platforms such as Archtics is preferred

• Ability to work nights, weekends, and holidays as required by the schedule of the G League games

• Demonstrated level of business acumen, creative problem-solving abilities, and professionalism

• Excellent communication skills (oral and written), relationship-building abilities, and attention to detail

• An openness to learning, superior work ethic individually and in a group setting, positive attitude, and self-starter mentality

Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.