WHO WE ARE:
Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the GRAMMY Museum Experience Prudential Center, the Delaware Blue Coats, the Utica Comets, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Dignitas. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.
HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. Prudential Center is also home to the brand-new GRAMMY Museum Experience, the first and only of its kind on the east coast.
The Philadelphia 76ers organization is one of the most storied franchises in American sports, led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. The 76ers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, UFC and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the sports industry. The 76ers offer a best-in-class workplace culture built on collaboration, growth, and a quest to excel in everything we do.
OUR COMMITMENT TO DIVERSITY:
At HBSE, we engage, represent and reflect diverse voices of employees, players fans and communities. We are dedicated to hiring the best talent that is reflective of where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.
Harris & Blitzer Sports Entertainment (HBSE) is seeking a Service Desk Support Analyst. This person will provide a sound and secure information technology environment that supports HBSE’s business and technical requirements, including networking, software maintenance, E-mail, information security, cloud computing policies, and procedures development. A successful candidate will have proficient knowledge of Microsoft Windows environments, Active Directory, DNS, DHCP, TCP-IP, Mac/PC hardware, user and group management, remote access, and general network fundamentals. Understanding of basic Information/cyber security is preferred but not required. The candidate will be responsible for installing, configuring, and maintaining the company’s various computer systems and applications. The candidate will be responsible for providing additional support to the event operation when deemed necessary.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Maintaining various computer systems owned or operated by the company
Providing end-user support, resolving technical issues and providing technical assistance for all operating systems and applications
Providing in-person and remote support through the use of the telephone or remote access
Providing new employees with the required hardware and appropriate access to the company’s computer systems
Maintaining business software applications
Ensure that architecture principles and technology standards are consistently applied and updated as appropriate.
Providing support with event-related IT coordination and management
Interfacing with third-party vendors who may be involved in diagnosing and correcting system-related issues and assisting with solutions.
Tracking IT-related assets in our inventory system
Supporting Management with tracking of computer/printer devices for asset controls.
Ensuring end users have proper computer resources including enough memory and the setup needed to be able to work efficiently.
3-5 years relative experience
BA/BS desired in a Business or Computer Science field or Equivalent work experience
Logical thinker, ability to logically problem solve, proactive in resolving problems and troubleshooting.
Excellent analytical abilities, and project and time management skills, with the ability to work on multiple projects simultaneously.
Excellent verbal and written communication skills.
Physical Demands: Must be able to lift up to 20 lbs
This position requires that work be performed from the Prudential Center/New Jersey Devils offices and in the New Jersey Devils Practice Facility
COVID-19 Vaccine Required: As of the first day of employment, you must be able to demonstrate proof that you are fully vaccinated (as defined by the CDC) against COVID-19, unless you are granted a medical or religious exemption in accordance with Company policy.
Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
Pretax Transportation Benefit
Generous parental leave policies
401K (100% up to 5% is matched, after 1 year of service)
Unlimited Paid Time Off
13+ Paid Holidays
½ Day Summer Fridays
Complimentary or Discounted Sports & Concert Tickets
On Site Fitness Rooms
Other League & Partner Discounts