Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the GRAMMY Museum Experience Prudential Center, the Delaware Blue Coats, the Utica Comets, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Dignitas. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.
HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. Prudential Center is also home to the brand-new GRAMMY Museum Experience, the first and only of its kind on the east coast.
The Philadelphia 76ers organization is one of the most storied franchises in American sports, led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. The 76ers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, UFC and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the sports industry. The 76ers offer a best-in-class workplace culture built on collaboration, growth, and a quest to excel in everything we do.
OUR COMMITMENT TO DIVERSITY:
At HBSE, we engage, represent and reflect diverse voices of employees, players fans and communities. We are dedicated to hiring the best talent that is reflective of where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.
The Manager, F&B Partnerships & Operations will lead the New Jersey Devils and Prudential Center in our goal of becoming the most partner-friendly building in the world, while also bringing targeted, exciting experiential marketing platforms to our partners. The Manager’s responsibilities are directly related to the management and general business operations of the New Jersey Devils and Prudential Center, as he or she will build and cultivate long-term relationships and demonstrate an ability to think broadly and strategically to offer and fulfill integrated business solutions to our clients as well as our arena concessionaire (currently Legends Hospitality).
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Managing and fulfilling accounts for team and arena F&B partners with a focus on those partners with supplier status in the arena; Developing and enhancing corporate relationships by exceeding and managing the expectations of all contractual elements and providing opportunities for added value.
Creating and presenting targeted and customized ideas and opportunities to help grow the arena F&B business of each corporate partner by keeping current with goals, objectives and the competitive corporate landscape in the market;
Planning, coordinating and executing sponsor events, including promotions, hospitality, community programs, media, and signage;
Monitoring program effectiveness against partner objectives and KPIs;
Maintaining partner deliverables, as well as significant contract items, i.e. termination rights, purchase obligations, etc. in Kore
Creating sponsorship proposals, recaps and renewals, with focus on sponsorship performance and renewal/upsell opportunities;
Serving as the day-to-day point of contact and quality control representative between DAE and the arena concessionaire (currently Legends Hospitality), which shall include:
Internal point of contact for all organizational needs regarding F&B and the arena concessionaire.
Ensuring cooperative workplace environment by working side-by-side with the arena concessionaire; reinforce DAE initiatives, values and best practices; provide on-going constructive feedback.
Overseeing overall look, feel and general operations of the arena concession stands, portable bars, and portable stands; Work in conjunction with the VP, Partnerships and arena concessionaire General Manager to prioritize areas needing attention and/or corrective action.
Conduct comprehensive walk throughs for every event with written documentation with areas that need to be corrected (maintenance / clean-up / branding) and follow up to make sure the work is complete).
Supporting senior leaders by diagnosing pain points and scoping and implementing improvement initiatives;
Partnering with department colleagues to maximize the current technology to identify insights and metrics/benchmarks all in an effort to improve;
Serving as the internal liaison between the corporate partnerships department (new business, solutions and activation) with our arena concessionaire to assist with communication at every part of the deal process from ideation to pitch to activation;
Attending all home games and other events to host sponsors and manage the execution of in-arena promotions as well as occasional departmental receptions or functions;
Bachelor’s degree with 3-5 years’ experience of partnership/sponsorship activity
Understanding of, and experience with, arena F&B operations
Strong communication and teamwork skills
Must be creative, strategic, highly organized with strong project management skills
Superior customer service
Experience in sports and entertainment preferred
Knowledge, Skills and Abilities:
Record of success of working cross departmentally in a manner that supports collaboration and inclusiveness;
Understanding and willingness to work nights and weekends due to live event schedule
Must be self-confident, resilient and possess a high energy level and enthusiasm;
Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized;
Must possess a strong research background and be an “out-of-the-box-thinker”;
Must possess outstanding problem-solving capabilities to address and resolve issues that face a growing enterprise;
Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;
Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills:
Results and bottom-line oriented yet will possess sensitivity towards people and values;
Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
Must have a strong sense of self-awareness and emotional intelligence;
Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
Must be a flexible & reliable team player, both within own department and within company as a whole;
Must possess a strong ability to manage one’s own time and prioritize tasks;
Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
Travel Requirements: May be required to travel on rare occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.
Physical Demands: This position requires the ability to lift up to 25 pounds.
Work Environment: This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.
COVID-19 Vaccine Required: As of the first day of employment, you must be able to demonstrate proof that you are fully vaccinated (as defined by the CDC) against COVID-19, unless you are granted a medical or religious exemption in accordance with Company policy.
Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
Pretax Transportation Benefit
Generous parental leave policies
401K (100% up to 5% is matched, after 1 year of service)
Unlimited Paid Time Off
13+ Paid Holidays
½ Day Summer Fridays
Complimentary or Discounted Sports & Concert Tickets
On Site Fitness Rooms
Other League & Partner Discount
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.