The TOC Operator will perform multiple job functions and ensure that all technical facility requests are met. Works closely with NFL Media Production team, Newsroom personnel, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and members of all 32 NFL Clubs to ensure all video content is received and distributed to broadcast specifications.


  • Responsible for the generation of broadcast reports as required

  • Works closely with Engineering to troubleshoot all issues that may occur with a feed or broadcast. Communicates with NFL Network Master Control during live broadcasts to ensure signal continuity.

  • Works closely with Remote Operations team for the proper transmission and receipt of feeds for live remote network productions including NFL Network Games, Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and any other NFL Network remote projects

  • The TOC operator is the first point of troubleshooting and escalation if an issue occurs and will be expected to communicate issues to Operations and Production Management in a timely and efficient manner

  • Booking and goodnight procedures for The Switch, Lumen Fiber and Satellite orders

Required Qualifications

  • A minimum of 5 years’ experience in a broadcast operations environment including 2110, HD/SD, ASI, JPEG and MPLS signals and the ability to troubleshoot of those signal paths

  • Demonstrate knowledge and operation of broadcast routing systems, including split routes as required

  • Ability to read digital & analog waveform monitors and how to set up test bars.

  • Ability to read audio meters

  • Must have strong understanding of analog, digital and SMPTE 2110 signal flows

  • Must be able to perform Sync and Fax checks prior to live shows and events

  • Ability to perform extensive transmission checks prior to live remote events.

  • Strong understanding of common broadcast signal problems and how to rectify them, i.e. audio levels or distortion, sync issues, video issues

  • Familiarity with EVS IP Director ingest server systems

Other Key Attributes / Characteristics

  • Must possess above average writing skills to document on-air issues

  • Requires strong oral and written skills, including excellent telephone etiquette

  • Requires strong organizational skills to ensure high broadcast quality on multiple feeds

  • Must be willing to adapt in a quickly changing environment

Terms / Expected Hours of Work

  • NFL employees are required to work 40 hours per week.

  • Must be willing to work flexible schedules including nights weekends and holidays.

  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.

  • We also continue to prioritize the health and safety of our NFL workforce. Consistent with that commitment, considering the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our NFL workforce be fully vaccinated. Exceptions are available only for those who need an accommodation for a qualifying disability or sincerely held religious belief or practice.

  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.