The Senior Director of HR Operations & People Analytics will serve as a cross-functional, strategic leader managing and overseeing critical human capital processes, using data-driven insights to meaningfully impact how we support our NFL workforce. This leader will combine sophisticated analytical thinking with deep business acumen to inform workforce strategies and solutions. This leader will lead data analysis, building out the NFL’s people analytics function, and work closely with the NFL’s HR, Payroll, Finance and IT teams to help shape people strategy and drive process improvement. Reporting to the Senior Vice President of Human Resources, the Senior Director of HR Operations will be a critical member of the HR Leadership team.


  • Lead the HR Analytics function, developing reporting mechanisms, processes and data-driven solutions to enable better assessment of workforce outcomes

  • Leverage the latest methods and technologies to identify insights and inform the direction of HR centers of excellence, including Talent Management, Compensation & Benefits, Talent Acquisition and more

  • Identify data-driven insights through workforce analytics, that are used to inform workforce strategy development

  • Manage implementation of initiatives designed to enhance the employee experience, leveraging technology and automation

  • Lead cross-functional employee-centric processes across HR, Payroll, Finance and IT including deployment of workforce training, automation of employee records, and other process improvements

  • Lead the NFL’s employee service center, HR Answers, which processes 1,000 tickets/month on a wide range of topics. Manages ##-person team responsible for data quality, customer service and support for all employees and former employees

  • Lead annual business planning and budget management for HR

  • Manage workforce data and associated reporting to examine workforce trends

  • Manage strategic analyses and special initiatives, as required

Required Qualifications:

  • Visionary leader, who leverages analytical skills and drives the team to resolve, support and deliver on key initiatives

  • Very analytical, process-driven, detail-oriented thinker with experience in cross-functional project management

  • Experience driving process improvements, specifically related to employee experience and workforce initiatives

  • Strong understanding of human capital management systems and workforce data

  • Demonstrated leadership ability managing teams and working with employees at all levels

  • Proven track record of effectively building relationships across internal stakeholders and key functions

  • Workforce-centric mind, as demonstrated by acting thoughtfully, strategically and collaboratively to drive positive change for our workforce

Preferred Qualifications:

  • 10+ years of Workforce Analytics experience, with a proven track record of using data to inform workforce strategy

  • Prior experience across the full suite of HR processes, Finance and Payroll

  • Experience implementing employee resource planning (ERP) systems; Oracle HCM Cloud preferred

  • Consulting background preferred

Other Key Attributes / Characteristics:

  • Strong collaborator able to work effectively with employees of all levels

  • Demonstrated ability to distill complex data into relevant, actionable insights for non-technical stakeholders

  • Big-picture thinker able to integrate multiple perspectives, synthesize information and actively drive progress toward strategic initiatives

  • Advocate for data-driven decision making to improve business outcomes

Terms /Expected Hours of Work:

  • NFL employees are required to work 40 hours per week. Indicate whether or not the role will require overtime (time worked in excess of 40 hours) and/or weekends.

The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.

We also continue to prioritize the health and safety of our NFL workforce. Consistent with that commitment, considering the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our NFL workforce be fully vaccinated. Exceptions are available only for those who need an accommodation for a qualifying disability or sincerely held religious belief or practice.

The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.