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The NFL is looking for a network and wireless engineer to join an innovative team of solutions engineers and architects. This individual will function as a subject matter expert (SME) and will be expected to make technical decisions on data networks supporting critical services. The SME is expected to configure, document, and troubleshoot wired and wireless network components for applications, media workflows, and game related services. The SME must have a strong technical background, with experience in the development of high-performance networks, wired and wireless. A successful SME will be a self-starter with an ownership attitude and excellent communication skills that is able to work within a team that delivers cutting edge solutions on tight deadlines.

This role will require working weekends, holidays, shifts outside of normal business hours, and overtime. It will also require travel between offices domestically in NY, NJ, and CA, and stadiums throughout North America and Internationally for installations, maintenance, and support.

Responsibilities

  • Responsible for the installation, operation, administration, and maintenance of wired and wireless networks at corporate offices and stadiums. This position will take an accountable role for the wireless networks and a supporting role for the wired networks working with a team of engineers.

  • Responds to technical escalations for wired and wireless service issues, working with product support teams, IT staff and business groups to ensure resolution.

  • Sets standards and monitors the performance and status of the wireless and network systems. Implements tools and automation to accomplish this responsibility.

  • Function as a subject matter expert for network and wireless technology, representing the NFL IT Department internally to the NFL and Clubs and externally to Stadium Authorities and vendors.

  • Responsible for managing and maintaining network diagrams, configurations, support, and training documentation.

  • Able to provide reports for network KPIs to show service levels, capacity analysis, performance, troubleshooting, and areas for improvement in network infrastructure.

  • Remains on the cutting edge by studying state-of-the-art wireless technologies, participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

  • Experienced technologist able to understand complexities and interdependencies in infrastructure through to the applications and client layers.

  • Provide technical support to various activities and internal infrastructure within the company.

  • Assist in the research, design and documentation for upgrades and adoption of new network technologies.

  • Responsible for effectively engaging with IT project management and reporting project status.

  • Protects intellectual property and operations by keeping information confidential.

  • Establish and adhere to set project plans and release dates.

  • Participates in special projects and performs other duties as directed.

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, military service, or a related field with strong technical background.

  • 4 - 5 years relevant experience, including hands on wireless implementation and lifecycle maintenance.

  • Advanced degree of knowledge of network hardware (Cisco preferred) including controllers, access points (indoor and outdoor), routers, and switches.

  • Knowledge of wireless network technologies including Wi-Fi, CDMA, GSM, WCDMA, LTE, DAS.

  • Understanding of RF transmissions & antenna behavior.

  • Knowledge of Cisco Identity Services Engine for wireless guest access and end-to-end troubleshooting.

  • Extensive experience in network best practices, security principles and troubleshooting.

  • Demonstrated expertise with Wi-Fi analyzers, wireless survey software, and test equipment.

  • Demonstrated experience in the design, planning, and implementation of wireless systems

  • Solid understanding on networking protocols, including TCP/IP, UDP, DHCP, ARP, DNS, NAT, STP, HTTP, TCP, IPSEC, GRE, etc.)

  • Understanding of networking concepts and principles, including but not limited to routing both static/dynamic (RIP, EIGRP, OSPF, & BGP) and multi-layer switching (standard and private VLANs, VTP, Spanning Tree, etc.)

  • Understanding of network packet analysis via tools such as Wireshark.

  • Ability to research new network technology and evaluate its viability.

  • Experience in troubleshooting networking device drivers and client system issues.

  • Experience in troubleshooting video and voice performance over wired and wireless networks preferred.

  • Experience with IOT, sensors, wireless automated devices preferred.

  • Prefer CCNA, CCNP. Radio Frequency (RF) certification.

  • Excellent written and verbal communication skills.

  • Ability to draw, update and document infrastructure topologies in detail using MS Visio, Excel, and Word.

Other Key Attributes / Characteristics

  • Ability to work independently, prioritize issues and balance multiple projects.

  • Positive and proactive approach to collaboration and seeking out tasks from senior engineers.

  • Must have the ability to learn.

Physical Demands

  • n/a

Travel

  • N/A

Terms / Expected Hours of Work

  • NFL employees are required to work 40 hours per week.

  • FLSA exempt.

  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.

  • We also continue to prioritize the health and safety of our NFL workforce. Consistent with that commitment, considering the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our NFL workforce be fully vaccinated. Exceptions are available only for those who need an accommodation for a qualifying disability or sincerely held religious belief or practice.

  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

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