As a member of our HR Operations team, you will have an immediate impact on the NFL Employee Experience by supporting the full lifecycle of employee processes. You will serve as the first point of contact for employee questions, from their first day through off-boarding and all employee events in between. This role will also provide broad support for day-to-day human resources activities.


  • Serves as a primary contact for all questions and issues regarding HR related policies, procedures, and systems, including but not limited to Onboarding, Benefits, Compensation, Learning, Performance, and Offboarding

  • Provide a consistent and positive candidate and employee experience

  • Process HR transactions including new hires, rehires, transfers, leaves of absence, terminations, personal data changes, and other complicated system transactions

  • Support the talent acquisition processes by posting job requisitions, managing the candidate experience, extending offers, and facilitating onboarding activities

  • Ensure the confidentiality, accuracy, security and timely maintenance of HR data

  • Assists in creation and maintenance of policies, procedures and FAQ’s

  • Maintain employee files, verify I-9’s and ensure other new hire paperwork is completed as necessary

  • Facilitate new hire orientation

  • Maintain positive working relationships with cross-functional teams as necessary, including Payroll, Finance, Compliance, Security, and IT

  • Support special projects, from tactical to strategic, as needed

  • Performs related duties as required

Required Qualifications

  • General understanding of the employee lifecycle and HR transactions

  • Experience working with Oracle HCM and Oracle Recruiting a plus

  • Experience working with Service Now or other case management tools a plus

  • Intermediate level of experience with Microsoft Excel

  • Demonstrate organization, communication, and accuracy in all work assigned

  • Detail-oriented and deadline driven

  • Ability to handle sensitive and highly confidential information

  • Enjoys helping others while maintaining a customer service approach and positive attitude

  • Strong communication skills, both via email and phone

  • Ability to think quickly and problem solve resourcefully

  • Ability to learn new systems and processes quickly

  • Ability to work independently

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work

  • Seasonal, full-time role

  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.

  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.