Overview /Objective

The Director of Program Management is responsible for establishing, enhancing, and enforcing repeatable processes designed to increase use of technology as a business enabler. Specifically, the position is responsible for two areas: IT Project Portfolio Management Office (PPMO) and IT Governance & Risk.

This position will lead the IT PPMO with focus on risk management and successful execution. This position facilitates program and project planning, prioritization, collaboration, resource planning/staffing, and reporting across groups to deliver end-products. This individual demonstrates a thorough understanding of project management methodologies, as well as the ability to execute and interact with business partners and cross-functional teams to ensure strategic objectives are achieved.

This role will lead the IT Governance & Risk program, adhering to the NFL’s Policies & Procedures mandate. In this role, this individual will ensure appropriate compliance is maintained; develop and maintain the strategy for risk management; and serve as a point of contact (POC) for risk assessment, risk register, and IT audit facilitation (internally and externally). This role will work in collaboration with the members from Information Security Office (ISO), Internal Audit, and the Compliance Department.

The Director of Program Management will report to the VP, PMO/Office of the CTO. This role will work in close collaboration with all IT Leadership to ensure the focus remains on quality and timely delivery, while leveraging repeatable collaboration processes and maintaining integrity.


  • Responsible for all aspects of PMO – project demand, project portfolio, project roadmap, PMO resources, PMO tools, stakeholders, project budgets, and reporting.

  • Works closely with all constituents to prioritize programs and projects based on business needs, resource capacity, risk exposure, and interdependencies.

  • Helps define and drive the adoption of program and project management methodology.

  • Responsible for the ability to create and conduct a department/enterprise-wide metrics program for measuring the effectiveness of IT and technology.

  • Ensures proper project staffing.

  • Responsible for resource capacity management through time tracking and forecasting. Includes resource acquisition and onboarding.

  • Oversees PMO resource training and provides ongoing coaching.

  • Leads, coaches, develops, and mentors direct, cross-functional, matrix and/or extended team members who directly or indirectly support the PMO/OCTO.

  • Develops executive-level briefing material and associated analytics to guide program and project decision making.

  • Provides subject matter expertise to executive management around program and project management, and IT risk and IT governance best practices, with emphasis on trends and impact for the sports and entertainment industry.

  • Leads the IT department’s business continuity planning; works with NFL’s Physical Security to confirm and continue to revise as necessary IT’s overall business continuity/disaster recovery plan.

  • Thoroughly understands the various governance, risk, and compliance (GRC) policies, standards and procedures to support IT Department.

  • Collaborates with other departments (e.g., ISO, Internal Audit) on GRC functions related to business as usual (BAU) activities or projects.

  • Oversees the tracking of IT audits, IT risks, risk remediation, vulnerabilities, and exceptions.

Required Qualifications

  • Bachelor’s degree or equivalent experience and education required.

  • 10+ years of experience in IT

  • 5+ years of experience as a project manager

  • Related certifications (e.g., PMP, CRISC or CGEIT)

  • Experience in sports and entertainment industry a plus

  • Strong strategic thinker and planner; Detail-oriented.

  • Analytical skills: outstanding analytical and problem-solving abilities, including taking the initiative to drive issues to effective resolution. Ability to prioritize and multitask. Flexibility and adaptability in work approach.

  • Ability to work effectively with both technical and business executives.

  • Expertise with building network of relationships across functions.

  • Excellent communication skills, with the ability to interact with staff at all levels, recognizing business demands and the specific challenges of each.

  • Excellent interpersonal skills: able to work across business lines at senior levels to influence and effect change to achieve common goals.

  • Significant experience in leading cross-functional teams and enterprise-wide programs. Ability to manage all aspects of large-scale programs to bring about organizational change.

  • Experience coaching and motivating teams, particularly project managers.

  • Proven understanding of project management language and methodologies, tools, and techniques such as PMI (PMBOK), SCRUM, PRINCE2, etc.

  • Proven knowledge of software development lifecycle, information management, asset management, data classification, and vulnerability resolution.

  • Proven expertise with all aspects of IT Business Operations – strategic planning, portfolio/budget/resource/demand planning and management, IT governance, enterprise shared services, risk management, sourcing/vendor and vendor risk, executive reporting and communications.

Physical Demands

  • n/a


  • N/A

Terms / Expected Hours of Work

  • NFL employees are required to work 40 hours per week.

  • FLSA exempt.

  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.

  • We also continue to prioritize the health and safety of our NFL workforce. Consistent with that commitment, considering the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our NFL workforce be fully vaccinated. Exceptions are available only for those who need an accommodation for a qualifying disability or sincerely held religious belief or practice.

  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.