Tweet

Nashville is America’s “It City” and a soccer city on the rise. From the CONCACAF Gold Cup to FIFA World Cup qualifying, Nashville is becoming a destination for the nation’s most prominent soccer games. Music City’s local team, Nashville Soccer Club, is currently in its third season after experiencing on and off the field success including the opening of its new soccer-specific stadium, GEODIS Park in May 2022.

POSITION OVERVIEW:

The Housekeeping Events Manager will assist the Director of Housekeeping in managing all housekeeping operations at the new 30,000-seat Major League Soccer Stadium. The main responsibilities include overseeing event housekeeping staff and maintaining the highest level of cleanliness for the stadium.

RESPONSIBILITIES:

  • Scheduling and supervising the activities for housekeeping staff.

  • Train and keep all necessary/required records for staff on the proper procedures, supplies needed, equipment required and the proper cleaning techniques for the stadium.

  • Scheduling the cleaning of event spaces

  • Interviewing and hiring housekeeping staff.

  • Conducting performance reviews and any discipline of staff.

  • Enforcing company work and safety policies for housekeeping staff.

  • Maintaining all of the housekeeping equipment including training the staff on proper usage, storage of equipment and repairs.

  • Working closely with the Private Events Manager daily to ensure spaces are ready for all upcoming events.

  • Maintaining positive working relationships with service contractors and suppliers that do business with the Stadium.

  • Daily responsibilities include:

    • Generating daily punch list of work that needs to be completed

    • Ensuring staff is staying on task

    • Inspecting janitor closets to make sure they are stocked and well maintained

    • Making sure checklist has been completed nightly after events

    • Completing quality control inspections

    • Ensuring stadium or rented spaces are ready for doors

    • Checking “hot spots” before each event

    • Responding to emergency situations in accordance with departmental policies and procedures

    • Ensuring staffing numbers are correct for upcoming events

    • Cleaning interior/exterior glass within reach

    • Cleaning all building seats – portable and fixed (cushions, sides and backs)

    • Detailed cleaning of public restrooms – fixtures, flooring, partitions and vents

    • Detailed cleaning of stairwells – dusting window seals, wiping rails and stairs

    • Maintaining concourse flooring

    • Cleaning and maintaining all portable sections of the arena seating which includes metal decking, chairs and space behind each chair

    • Maintaining floors in seating bowl

    • Cleaning mechanical rooms, including dust, sweep and mop

    • Dust lights, vents and cable trays in marshalling area all finished room areas (locker rooms, offices, hallways and concourses)

    • Other duties upon request.

SUPERVISORY RESPONSIBILITIES

  • Manage Housekeeping Personnel.

QUALIFICATIONS:

  • Associate’s or Bachelor’s degree preferred or equivalent work experience in management or related field.

  • Two- or three-years of experience in housekeeping management or related field.

  • Be very flexible regarding work hours, often working multiple shifts, weekends, and the occasional third shift.

  • Knowledge of word processing, spreadsheet, and computer skills. Experience in Word and Excel preferred.

  • Flexible during events as activities change at a moment’s notice and you must be able to adapt.

  • Organizational skills to prioritize work to allow handling of more than one project at a time.

  • Be able to work effectively with all levels of staff, management, executive leadership, and event managers.

  • Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s).

  • Excellent verbal and written business communication skills.

  • Ability to speak Spanish is a plus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Apply