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Located within five hours (300 miles) of 25 percent of the U.S. population, Watkins Glen International is the premier road racing facility in North America, three-times voted “Best NASCAR Track” by readers of USA Today. The Glen hosts a diverse portfolio of premier sports car, open wheel and stock car races throughout the year.

Located within five hours (300 miles) of 25 percent of the U.S. population, Watkins Glen International is the premier road racing facility in North America, three-times voted “Best NASCAR Track” by readers of USA Today. The Glen hosts a diverse portfolio of premier sports car, open wheel and stock car races throughout the year.

Seasonal Fan Ambassador Specialist will assist in managing all 35+ Fan Ambassadors (volunteers) for most of the 2023 major events, including the NASCAR Weekend at Watkins Glen International.

Duties:

  • Manage 35+ Fan Ambassadors (volunteers)

  • Use past notes, and plans to craft a new Fan Ambassador program

  • Schedule, plan and execute a half day training program with Golf Cart Training included

  • Assist with the creation, development and implementation of the Fan Ambassador scheduled for each Major Event

  • Plan and implement a way to find and on-board new Fan Ambassadors

  • Provide quality customer service for existing Fan Ambassadors

  • Receive feedback from Fan Ambassadors and make changes for each event

  • Provide quality support and guidance to each Fan Ambassador leading up and during each event weekend

  • Ensure Fan Ambassadors are provided substantial information during the season and leading up to events

  • Assist in the planning and executing of an end of the year Thank you Party

Qualifications:

  • Two years completed towards a Business Administration, Communications, Marketing or Sport Management Degree

  • Customer service experience (retail, direct, corporate) is helpful

  • PC literate and strong organizational skills

  • Possess ability to demonstrate exceptional guest service skills

  • Able to work nontraditional hours occasionally (nights, weekends, holidays)

  • Must be able to work ALL major event weekends including the Sahlen’s Six Hours of The Glen (June 22-25), Finger Lakes Wine Festival (July 7-9), and NASCAR Weekend at The Glen (August 18-20).

Please answer the following questions in your cover letter:

  • What interests you in working within the sports entertainment industry?

  • What experience do you have (if any) managing others or working in large groups?

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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