Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” – the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention – as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training.
The Daytona International Speedway Ticket Office is seeking Customer Care Specialist Event Staff to assist in ticket sales and support.
Event Customer Care Specialist Provide for customer service, product upsell and order processing via telephone, mail, and walk-ups.
Responsibilities will include but are limited to:
Assist with the sales and service of DIS daily tours
Practice of Needs Based Selling techniques through superior customer service, focusing on the customers needs and educating
Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer
Create, sell and process a DAYTONA EXPERIENCE via ticket software
Operates computer, typewriter, calculator, copier, and/or other office machines Assist with offsite ticket sales / promotions
Performs any combination of the following duties according to specific departmental guidelines:
Strong communication skills
Provide exceptional customer service.
Previous cash and credit card handling skills.
Ability to communicate in an effective and professional manner.
Understanding of Facility and general race knowledge helpful.
Flexible schedule, able to work evenings and weekends.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.