Why Join the Pack? At this organization, we do things a bit differently. We're not your typical sports franchise pouring all our focus into the playing stage. We're about uniting to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new grounds is a norm.

Position Summary/Objective: Individuals in this position will aid with implementing premium and non-premium seating hospitality strategies for the Minnesota Timberwolves season.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  • Set up and break down Premium, Club and Season Ticket Holder spaces.

  • Monitor entrances of club and member spaces throughout game.

  • Greet and check-in guests in premium spaces.

  • Assist with Fan Experiences and Touch points pre and postgame.

  • Interact with fans and field questions.

  • Create gift bags and make in-seat visits.

  • Assist with the execution of prospect and member events.

  • Work all Timberwolves home games.

Knowledge, Skills, Abilities & Other:

  • Provide world-class customer service to Suite Level guests and staff.

  • Work directly with Target Center building and Levy staff.

  • Ability to handle guest needs and questions efficiently and professionally.

  • Ability to learn quickly on the job, and work in fast paced environment.

  • Ability to work well on a team and independently.

Experience: Previous customer service or sales experience is preferred.

Education: Pursuit of bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: None.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.


Position may require limited travel to external events.

COVID-19 Vaccination Policy Proof of completed COVID-19 vaccination and booster will be required prior to your start date.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Our DEI Commitment

Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.

E-Verify Statement

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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