The Miami HEAT and FTX Arena is looking for a Event Staff Receptionists that are responsible for receiving and directing incoming calls for The Miami Heat/FTX Arena, receiving deliveries, maintaining the in and out log, and other event day front desk operations. Assist with the sorting and distribution of mail, as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also frequently required to walk for long periods of time and stand/sit occasionally. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

Must be able to work in a fast-paced environment and meet deadlines. Work extended and/or irregular hours including nights, weekends and holidays, as needed. The noise level in the work environment is loud when working events (games, concerts, etc.). While performing the duties of this job, the employee is occasionally exposed to high, precarious places.

Event Staff Benefits

  • Competitive Pay Rates

  • Overtime Pay (I.5 times regular rate) on Company Observed Holidays

  • Paid Training

  • Free Parking

  • Discounted Employee Meals

  • 30% discount at Miami HEAT Retail Store

  • Eligible formonthly MVP Recognition Program

    • (Most Valuable Players will receive Game Tickets with Parking, In-Game Recognition, Dinner, Concessions Voucher, and Photo with the Championship Trophies)

  • Elevate Raffle for a chance to win American Express Gift Cards

  • End of Season Performance Bonus Program*

  • Service Awards – Tenured Recognition Program

Successful candidate(s) will be required to comply with The HEAT Group Vaccination Policy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP