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Do you want to work for a Championship organization? We have the job for you! The Miami HEAT is seeking an upbeat, can do I.T. Services Intern! In this position, you will assist in ensuring that I.T. services are providing maximum business value and I.T. investments are applied efficiently. You will work closely with the I.T. Services manager to help strategize the rollout, implementation and/or adoption of new or current I.T. services. This is an excellent opportunity for any student seeking a long term stable opportunity to work in an exciting environment and become part of the HEAT family and culture.

Responsibilities

  • Provide first level help desktop support to internal office end users

  • Assist in crafting end user trainings on various I.T. solutions

  • Follow and contribute to documentation for procedural I.T. Services procedures

  • Assist in crafting processes to efficiently manage the lifecycle of I.T. hardware and software licenses

  • Coordinate, track and maintain stock for various hardware systems

  • Coordinate, track and maintain software licensing

  • Project manage various small to medium sized projects

Desired Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Candidate must be available to work a minimum of 15 hours per week.

  • Candidate must have a basic foundation and understanding of the following areas

    • Microsoft Office\O365 Applications

    • Microsoft Windows 7\10

    • Desktop\Phone\Tablet maintenance, repair and installation

  • Candidate must have the ability to work well in a team environment, welcome constructive criticism and have a positive attitude towards end users

Special Note: Qualified Candidates will participate in an initial screening interview, written and hands-on test. Candidate will be asked to come back for a second and final verbal interview if qualified.

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