The Director of IT Stadium Operations is responsible for the management, support and maintenance of the enterprise server and storage systems for the Miami Dolphins, Hard Rock Stadium, Miami Open, and Formula 1 Miami Grand Prix. Additionally, this person is responsible for supporting the systems and services required for all stadium operations, including access control systems, POS systems and F&B systems


Enterprise Systems and Stadium Operations

  • Responsible for implementing, managing and supporting the enterprise systems to include, but not limited to, Active Directory, Exchange, VMWare, EMC Storage

  • Experience with ITIL or similar technology operations and management frameworks

  • Thorough understanding of DHCP, DNS, and TCP/IP

  • Ensure all Enterprise Systems have valid backups through regular recovery testing

  • Responsible for collaborating with Development Team to design, deploy and support Microsoft SQL Server implementations

  • Knowledgeable in configuring, deploying and administering Windows Servers, Clients and MAC OSX Operating Systems

  • Manage mobile device deployments and configurations

  • Responsible for the monitoring and efficiency of enterprise resources ensuring 99.999% availability

  • Ensure compliance with industry and organization security policies including, but not limited to, PCI, HIPAA, etc.

  • Define, create, deliver and maintain systems documentation – hardware/software configurations, change control, problem/resolution, procedures, etc.

  • Ensure proper operation of HW & SW

  • Define and implement a technology refresh plan in support of the continuous efforts to modernize the stadium technology

  • Experience in working to support medium to large scale domain and e-mail migrations

Server Services

  • Ensure Business Continuity and High Availability for all mission critical services in the organization

  • Design, deploy, manage and administer VMware infrastructure

  • Design, deploy, manage and administer Storage Area Networks

  • Ensure servers are updated, patched and monitored in alignment with industry Best Practices

  • Collaborate in adhering to the policies and operating procedures that are defined in the Information Technology Operations Calendar

  • Mentor junior System Administrators and raise the bar for System Performance Standards

Professional Services

  • Interface with existing support and solutions teams to understand/validate/define integration requirements for all solutions

  • Breadth and depth across multiple disciplines in order to understand the integration implications

  • Strong skills in MS Office (Excel, Word, PowerPoint, Visio, etc.)

  • Work within a highly dynamic environment in a senior role

  • Research new technologies and make recommendations for efficiencies

  • Assist in the development of Capital and Operating budget plans and maintain adherence

  • Recommend and justify investment in technologies to improve fan experience


  • BS/BA required, Certifications MCSA/MCSE, CEH

  • 10+ years of experience with Windows Server administration, Active Directory, Exchange, SQL Server implementation and support

  • 10+ years of experience with VMware, Enterprise Storage systems and Backup solutions

  • Experience with building systems and performing system enhancements

  • Information Technology risk mitigation practices experience a plus

  • Good understanding of regulations as they relate to PCI, HIPAA, etc.

  • Conceptual and hands-on experience with BC/DR/HA scenarios

  • Excellent written and verbal communications skills; excellent analytic, organization, presentation, customer service and facilitation skills

  • Excellent problem solving skills; the ability to manage multiple tasks under tight deadlines

The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.

It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.