The Manager, Operations is responsible for managing, in part, all aspects of match day operations across the newly formed Leagues Cup including but not limited to match operations and stadium operations. In addition, they manage the day-to-day planning, coordination, and logistics for SUM International Events. These events include, but not limited to the Mexico Men’s and Women’s National Team Tour.
Responsibilities
Manage all planning and coordination of stadium and match operations for the Leagues Cup Tournament
Liaise with host MLS Clubs, coordinating staffing plans, venue logistics and match day deliverables
Coordinate and collaborate with Liga MX on visiting club logistics, pre-match presentation and in-game presentation
Work internally to design and implement a championship ceremony. Oversee Match Presentation Consultant for All MLS / SUM Events, coordinating creation of match scripts, vendors, volunteers and event enhancements.
Research, book / contract, and schedule visiting club training sites as necessary
Oversee MLS Operations staffing across all matches, serving as the central point of contact during tournament
Manage Leagues Cup budget, forecasting and reconciliation
Staff and coordinate the schedule for the Leagues Cup Command Center in New York City during the Tournament to represent operations working alongside other MLS/Liga MX departments (e.g. Competition, Communications and Broadcasting).
Liaise with selected host venues to ensure all stadium and match operations required meet the necessary and requested staffing levels.
Oversee Event Guide preparation and communication with various departments and key internal and external partners.
Be responsible for the development and upkeep of all Leagues Cup Operations policies, manuals, and templates.
Lead hiring and onboarding process by interviewing, selecting, orienting, and training part-time employees (Venue Managers, Training Site Coordinators, Consultants, Event Producers, etc.).
Plan & coordinate the logistical and functional needs for all MLS/SUM International events.
Additional responsibilities as assigned by the Vice President, Operations
Qualifications
Bachelor’s Degree in Sports Management or a related field
5+ years of experience in event management for large sporting events
Experience in managing staff.
Experience handling budgets.
Communication skills and a confidence to present verbal and written presentations and briefings to both internal and external key partners.
Outstanding organization, project management skills and attention to detail.
High level of dedication to quality of work and organizational ethics, integrity, and compliance.
Ability to work effectively in a fast paced, team environment.
Strong interpersonal skills and the ability to effectively communicate, both written and verbally.
Proficiency in Office.
Demonstrate decision making and problem-solving skills.
Meticulous with the ability to multi-task and meet deadlines with minimal direction.
Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.
Ability to work remotely.
2 years’ experience at major sporting facility or club
Knowledge of the sport of soccer
