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Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.

Some of the fabulous employee perks Chicago Fire Football Club offers to full-time employees include:

Work-Life Balance

  • Option to work remotely 1 week from any place of choice per year

  • Flexible work arrangements & hybrid scheduling (upon manager approval)

Paid Time Off

  • 3 weeks of Paid Time Off upon hire

  • 22 days of paid holiday time off (including 2 weeks off at the end of each calendar year)

  • 1 day of birthday PTO

  • 4 hours of Volunteer Time Off per month

Excellent Benefit Programs

  • Medical, Dental, Vision, Life, AD&D, Supplementary Life, Supplementary AD&D, Flexible, Spending Account & Pre-Tax Commuter Benefits

  • 401k eligibility immediately upon hire with a 3% employer contribution rate

  • Educational Stipend of $1,500 per year

Paid Parental Leave

  • 14-16 weeks fully paid leave for employees giving birth and 8 weeks fully paid leave for committed partners & spouses – applicable to foster care & adoptive parents as well

  • 6 weeks fully paid FMLA leave to care for a family member with a serious medical condition

Office Culture & Facilities

  • Full game room, frequent happy hours & parties, employee recognition programs, and access to a full workout center and rooftop at our central office

Position Overview: Chicago Fire Football Club is seeking a Merchandise Coordinator to join our marketing team. This position will report to our Manager of Retail Marketing & Operations, and will coordinate, organize, and support all activities involved in the identification, acquisition, production, inventory management, and distribution of merchandise items and consumer products for the Chicago Fire Football Club.

Job Responsibilities:

  • Partner with licensed suppliers and adequately order inventory to keep the office, warehouse, and satellite locations properly stocked with fast-moving products to maintain proper inventory levels

  • Collaborate with the marketing team to implement marketing plans to effectively promote merchandise sales through the team’s marketing platforms including, but not limited to email blasts, social media, in-game assets, and media buys

  • Report on operational performance measured against goals to ensure progress is being made and suggest corrective action that may be needed

  • Develop a warehouse/storage plan to ensure easy access and accountability of merchandise

  • Manage merchandising plan for all retail outlets in the stadium and online stores

  • Stay up to date on all MLS licensing regulations

  • Partner with the Manager, Retail Marketing & Operations, to perform monthly inventory reports for the VP of Marketing and provide recommendations on inventory ordering & stocking process improvements

  • Support gift and merchandise needs of other departments

  • Serve as the main point of contact to manage the Fire Pitch facility merchandise inventory on an ongoing basis

  • Assist in the development of programs that result in increased customer satisfaction

  • Operate as a key merchandise team member at home games, maintaining collaboration with stadium vendors

  • Other duties as assigned

Qualifications:

  • 2-3 years of experience in a merchandise or retail position, professional sports industry experience preferred

  • Point of sale experience and familiarity with inventory control policies and procedures

  • Proven time management and project management skills

  • Excellent interpersonal and communication skills, both written and verbal

  • Ability to work autonomously and use excellent judgment in escalating issues to supervisors

  • High proficiency with Microsoft Office suite products

  • Ability to work in multiple locations: warehouse, main office, Soldier Field, and other retail venues

  • This position requires attendance at every Chicago Fire FC home game, weekend and evening availability is needed for the season schedule. Click here for the 2023 schedule.

  • Must be fully vaccinated and boosted for COVID-19

Please note:

  • Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.

  • CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.

  • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at [email protected] to let us know the nature of your request and your contact information.