The Los Angeles Dodgers are seeking qualified individuals to join the Membership Services team as a part-time, Rewards Activation Team Member. The position is designed for candidates to help facilitate the departments key initiatives and events, during Dodger home games. Candidates will play a key role in executing the Dodger Rewards program, Dodger Rewards and Membership Service experiences and providing a helping hand in servicing clientele on game days and events.
Provide excellent customer service by answering any questions about Dodger Rewards
Prepare and organize redeemed gifting for pickup as well as ensuring all redeemed gifting is located at Membership Headquarters or the Sales Center prior to each game.
Service and troubleshoot any technological issues related to program platform
Work with Senior Director, Membership Services to ensure proper execution of all membership service-related events and experiences.
Assist with entry to exclusive season member access points at Dodger Stadium on game days.
Working alongside Dodgers Ticket Sales & Service staff to coordinate and manage Membership Service events at Dodger Stadium, including pre- game and post-game Fan Experience Packages.
Maintain a monthly, detailed inventory
Occasionally the candidate will be asked to work non-game days to help facilitate Dodger Rewards initiatives, such as administrative office work, off-site events, special experiences etc.
May be asked to help other ticket sales and service departments (Inside Sales, New Business Development, Premium and Membership Services) to help with game day responsibilities.
It is preferred that the candidate is seeking a career in sports ticket sales.
Excellent oral and written communication skills.
Related coursework and/or experience is a plus.
Enthusiastic to work with Dodger Fans
Phenomenal teammate with willingness to help where required
Professional conduct, image and demeanor in an office setting.
Candidates must have satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).
Consistent, punctual, and regular attendance. Available to work flexible hours including evenings, weekends, and holidays. During the baseball season this may include nights and weekends.
Must have own transportation to and from Dodger Stadium and any other Member event location
The position can require sitting or standing for very long periods of time during the day and/or night. Outdoor work in the ballpark that may require climbing stairs is probable and could occur in inclement weather. While performing some job duties, employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.