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The Kansas City Royals Trainee Program is designed for applicants interested in the sports and entertainment industry, particularly professional sports. The Royals are seeking applicants with various backgrounds, educations, and experiences to create a valuable community of learning opportunities from front office staff as well as from one another. The Trainee Program intends to cultivate a network of young professionals dedicated to developing their career and supporting the careers of those around them.

Job Summary: To provide a student or recent student with the opportunity to learn about the sports industry at the Major League Baseball level. Candidate will gain valuable experience in the day-to-day operations of Royals Authentics. This position's strongest emphasis is in retail operations.

Accountabilities:

  • Assist with in-store operations on all game days including merchandising, customer service, pricing, and day-to-day maintenance

  • Aid e-commerce sales including fulfillment, processing, and managing orders through emails, auctions, and the online store

  • Successfully convey the details of the Major League Baseball Authentication program to guests

  • Create and monitor social media content for Royals Authentics Twitters and Instagram accounts

  • Import inventory from Spring Training Signing and other clubhouse items throughout the season

  • Track baseball statistics to enhance product descriptions and to complete game notes

  • Coordinate and execute sales plan for Kansas City Monarchs gear to raise money for the Negro Leagues Baseball Museum

  • Provide support to the department by maintaining consistency and operation under the store's standards

  • Other related duties as assigned

Qualifications:

  • College student or recent graduate with a degree in related coursework

  • Prior sales or customer service experience

  • Ability to work independently, prioritize, and handle multiple projects

  • Possess a professional and positive attitude

  • Strong time management, organizational, and customer service skills

  • Detail oriented and able to work in high-pressure environment

  • Proven experience in a team environment

  • Available to start Monday, January 10, 2022

  • Available to work a flexible schedule including weekends, holidays, and evenings

Preferred Skills:

  • Effective writing, telephone, and verbal communication skills

  • Experience in Adobe Photoshop

  • Baseball knowledge

EOE/M/F/D/V

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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