Main Duties and Responsibilities

  • Support the monthly payroll process, ensuring all payroll documentation is managed in a timely manner, with a high level of accuracy.

  • Input and process payroll data, including admin for processing; starters, leavers, contractual changes, benefits, statutory changes etc.

  • Support production of payroll reports.

  • Handle and respond to internal and external payroll queries and support resolution of payroll discrepancies, escalating to the HR Systems & Payroll Manager when necessary.

  • Pension administration, including auto-enrolment and salary exchange schemes.

  • Maintain payroll self-service records.

  • Administer salary amendment letters.

  • Administer paperwork relating to the payroll, including ensuring staff are communicated with promptly and filing is completed accurately and on a timely basis.

  • Support benefits administration e.g. Group Income Protection Insurance, Private Medical Insurance, Cycle to Work and Childcare Vouchers.

  • Handle and respond to benefit queries and ensure that information given is accurate.

  • Support the Payroll Manager with the preparation of information and financial reporting as required, including but not limited to monthly headcount analysis, budget preparation, salary reviews and bonuses.

  • Support the Payroll Manager in analysing data and statistical information in preparation for Gender Pay Gap reporting.

  • Work closely with HR to encourage open and timely communication.

  • Maintain employee confidence ensuring the Company GDPR policies are followed at all times to protect payroll operations, payroll records and maintain a high level of employee confidentiality.


  • To complete all mandatory training within specified timelines.

  • To operate safely at all times in line with Company health and safety requirements.

  • To undertake other duties within your capabilities as your Manager may assign to you from time to time.


  • Proven payroll administration experience

  • Experience of working within an HR team environment with an understanding of HR processes.

  • Certificate in payroll practice / payroll technician qualification or willingness to study

  • Knowledge and understanding of IR35 requirements

  • Be a confident communicator, able to create effective working relationships at all levels, both internally and externally

  • IT competent with advanced Excel skills, including pivot tables and vlookups

  • Impeccable attention to detail and accuracy

  • First class written and oral communication skills

  • Knowledge of personnel procedures and good working practice

  • Excellent time management skills

  • Knowledge of Statutory payments (SMP, SSP, SPL etc.)

  • Advanced Word skills

  • Ability to keep good financial records and to prepare routine financial reports