The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of FLA Live Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility will feature two regulation-size rinks, new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.
Job Summary: The Florida Panthers are seeking a candidate for an entry level technical support position. Job responsibilities include a wide range of technical support, problem solving, and helping with day to day projects. Candidate will primarily work out of the Arena in Sunrise but may be called to Practice Facility in Coral Springs and potentially in our new facility in downtown Fort Lauderdale. We are looking for a people person with excellent communication abilities, self-motivating with the ability to think on the go.
Essential Duties and Responsibilities:
Specific duties include but are not limited to:
Setup and tear down of event related functions including but not limited to speakers, audio mixer, projectors, microphones, and laptops.
Event day IT support, help desk duties, may include nights, weekends and holidays.
Basic laptop and desktop troubleshooting.
Helping users set up their desktop.
Computer hardware, printer and copier configuration and troubleshooting.
Assisting in network troubleshooting.
Running wires and cable termination for IT.
Two to six miles of walking on events days are common.
Ability to get understands and closets, mounting or removal of equipment from ceilings.
Undergraduate degree in Information Technology
General IT Knowledge - Installing and configuring computer hardware, software, printers and scanners for staff.
Microsoft/Cisco/CompTIA or industry technical certification preferred
Physically capable of lifting 50 pounds unassisted. Duties may also include supporting infrastructure at our practice rink in Coral Springs.
Willingness to learn, work hard and always show up on time.
Company Core competencies
Position Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers, Arena Operating Company, Panthers Ice Den, and Sanza Food Service we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.