The Florida Panthers are a community focused organization lead by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers had their best season in franchise history in 2022. Off the ice, the business team is seeing growth across all key metrics including ratings, social engagement and a busy 2022 concert schedule. Meanwhile the organization is expanding outside of FLA Live Arena, and are renovating the FTL War Memorial in Downtown Fort Lauderdale to build a new practice facility and concert venue.
Job Summary: Under the direction of the Manager of Data Science the role will support all business operations while assisting in the data architecture with the club’s data warehouse provider. This position will scope out and assist in building new integrations while also handling a number of day-to-day automated reports. The ideal candidate for this role will have a robust technical background, advanced analytical skills, a solid understanding of data architecture, and be willing to dig deep into relevant databases to resolve problems, identify key trends, and leverage data to drive towards insights.
Specific duties include but are not limited to:
Build timely and compelling dashboards and visualizations for key partners via the department’s toolkit.
Assist in designing and connecting various data sources to the club’s data warehouse in order to automate processes across business units.
Work with data warehouse vendor to ensure data timeliness and accuracy while identifying new sources for integration.
Work closely with third party partners to troubleshoot technical issues and to find opportunities for improvement and growth.
Perform ad-hoc analysis to address specific business questions and produce actionable insights
Process customer and lead data from the data warehouse and provide support to the sales team leaders with tasks including lead assignment, campaign tracking and monitoring, ongoing campaign activity, and campaign performance reporting and assessment.
Maintain advanced knowledge of software/database best practices, and make recommendations on improvement of data systems
Possess solid organization skills and the ability to communicate effectively to internal stakeholders and vendors
Monitor and support the and management of all customer-related data employing data governance methodologies to ensure cleanliness of fan database and its appropriate use.
Document various data warehouse sources and workflows.
Perform other duties as assigned.
Should be extremely organized, detail oriented, and results-driven with a focus on quality and consistency
Craftsmanship and capabilities of working with large databases
1+ year of statistical analysis, business analytics or database management experience
Advanced technical skillset including R, Python, SQL
Positive attitude and strong work ethic a must. Must have a “team-first” mentality with an eagerness to learn
Ability to handle multiple tasks in a fast-paced professional environment, work under fluid deadlines and complete tasks in a timely and efficient manner
Comfortable working with Microsoft Office
Undergrad degree in Computer Science, Business Analytics, Statistics or other relevant major
Position Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers, Arena Operating Company, Panthers Ice Den, and Sanza Food Service we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.