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The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of FLA Live Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility will feature two regulation-size rinks, new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.

Job Summary: FLA Live Arena hosts some of the biggest Concerts and Events in the country. In this fast-paced, competitive, and fun working environment, we are looking for future sales and service leaders who want to be a part of something special and take their careers to the next level. An Account Executive, Concert & Event Sales at FLA Live Arena will sell premium inventory and Memberships for all concerts, family shows, and special events.

Job Functions:

Specific duties include but are not limited to:

  • Responsible for maximizing revenue through sales of FLA Live Arena premium inventory for all concerts, family shows, and events

  • Complete 80+ touchpoints daily consisting of calls, emails, text messages, appointments, etc.

  • Actively prospect and research new sales leads

  • Sell annual concert and event Memberships in conjunction with Florida Panthers Memberships

  • Build relationships to grow account base through repeat business, referrals, and upgrades

  • Meet or exceed weekly, monthly, and event by event ticket sales goals

  • Set in and out of office sales appointments each week

  • Handle incoming calls from sales prospects and existing clients

  • Utilize Ticketmaster’s Archtics and SeatGeek ticketing software to manage customer accounts

  • Utilize Salesforce CRM to track customer communications and manage accounts

  • Conduct in-arena appointments/tours to assist in closing new business

  • Work events to support ticket sales and service initiatives

  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events

  • Actively network in the community to increase sales and revenue

Qualifications:

  • Collaborative, competitive, and committed to the entertainment industry

  • Highly motivated with a desire to be successful

  • Strong communication and computer skills

  • Knowledge of Ticketmaster’s Archtics or SeatGeek ticketing software is preferred

  • Knowledge of Salesforce CRM is preferred

  • Superior time management and presentation skills

  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

  • Detail-oriented and organized; ability to handle several projects at once

  • Experience working for an arena, team or event is beneficial

Position Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours

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