Are you a friendly and passionate team player looking for a part time job in Sports and Entertainment? Become a part of our Box Office team at Rogers Place. Our team is providing world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet.

Your Core Accountabilities

  • Make all our fans feel welcome by greeting and providing assistance in a timely and efficient manner

  • Enhance our fan experience through sharing and educating Rogers Place main services and products.

  • Process orders for Oilers, Oil Kings, and live entertainment tickets from the sales and/or Will Call windows

  • Troubleshoot ticket-related issues pertaining to lost tickets, incorrect barcodes, ticket transfers, and resold tickets

  • Understand and educate guests on policies and procedures in relation to Rogers Place ticketing

  • Handle cash, debit, and credit card payments

Does this sound like you?

  • You have a positive attitude.

  • You are a reliable team member, and your team can count on you.

  • You are confident with computers and are great at learning new systems.

  • You would like to play an influential role in delivering a renowned customer experience.

  • You have experience in customer service or are looking for an opportunity to learn.

Your Background and Qualifications

  • Previous Ticketing/Ticketmaster experience is highly valued.

  • Very strong computer literacy and aptitude is essential.

  • Cash-handling experience would be considered an asset.

  • Possess strong organization skills to accurately perform detailed work.

  • Ability and willingness to work a variety of hours including evening, weekend and holidays as required.

Next Steps

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team. Our organization is committed to being fully vaccinated against COVID-19. We require the successful applicant to disclose their vaccination status and provide proof of their full COVID-19 vaccination.