The Ticket Sales Coordinator is responsible for maintaining a wide variety of responsibilities that support the Ticket Sales department and sales representatives.

Essential Job Functions

  • Generate daily sales reports, call reports, unpaid account report, and update sales board to provide to management

  • Oversee and train interns and new employees on ticketing system and department processes and procedures

  • Coordinate/administer sales department needs to include ticket requests, time off, and purchase orders

  • Organize and coordinate season ticket holder & sales events.

  • Respond to fan inquiries via email

  • Process ticket orders in the ticketing system when necessary

  • Coordinate all department mailings

  • Assemble pre-homestand meeting reports and coordinate game day responsibilities during each homestand

  • Produce scoreboard message reports

  • Act as liaison between Ticket Sales and all other departments

  • All other duties as assigned

Minimum Skills, Knowledge, and Abilities

  • Bachelor’s degree in business or related field

  • Strong computer, verbal, and writing skills

  • Proficiency in Microsoft Excel and Word; working knowledge of Microsoft Access

  • Ability to take direction from multiple individuals and prioritize responsibilities

  • Excellent organizational skills, data management, analytical, and interpersonal skills

  • Sales/customer service background is a plus

Work Conditions

  • Office environment

  • Occasional evening, weekend, and holiday hours required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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