To support the retail operation at the Crystal Palace Store by supervising and working on the shop floor, ensuring merchandising display and product is maintaining the set standards, providing customer service and using the till system and restocking. In the event that the manager is not present, the supervisor will be expected to oversee the running of the store.

You will be responsible for…

  • Managing the team on the shop floor providing customer service

  • Organising store operations and allocating responsibilities to personnel in absence of Retail Manager

  • Ensuring the store is complying with all safety guidelines

  • Inspecting the area of the store and resolve any issues that may arise

General retail duties including:

  • Operating the till

  • Packing sales

  • Customer enquiries in person, phone and email

  • Stocking shelves where required

  • Pricing merchandise

  • Shirt printing of names and numbers

  • Working in the store rooms re-organising merchandise storage

  • Receiving deliveries into storage

  • Cash management

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • Previous warehouse management or supervisory experience

  • 4 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

  • Clean and valid UK driving license

You are…

  • Detail orientated

  • Enthusiastic

  • An excellent communicator

  • Self-motivated and able to achieve deadlines

What you’ll get in return...

  • Competitive salary

  • Cycle to work and tech scheme

  • Social activities (day at the races, holiday party, team nights out)

  • High level of responsibility from day one!

  • 20% Club Shop discount

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