We are looking for a Targeted Intervention Mentor to provide a youth work/mentoring service to young people, primarily focused on promoting positive mental health. You will work with a caseload of young people every 6 months, supporting those who may be experiencing (but not limited to) poor levels of mental health, low mood and anxiety. You will work closely with young people and partner agencies to identify suitable progression routes and development opportunities that focus on supporting young people with health and wellbeing, life skills, education and employability.

What we offer

  • Full-time work (37.5 hours per week), with flexible & remote working;

  • Competitive salary (£24,500 per year);

  • 1-year fixed term contract (with possibility of extension);

  • Training and development opportunities;

  • Become part of a supportive and friendly team;

  • An opportunity to make a difference to the lives of vulnerable young people in South London.

Job Description

As Targeted Intervention Mentor you will:

  • Deliver mental wellbeing support for young people and manage a caseload, providing support at suitable times for the referral either face to face or virtually;

  • Work alongside external partner agencies to support young people, including CAMHS & the NHS;

  • Meet with young people and co-design personal plans based around Goal Based Outcomes;

  • Develop positive relationships with young people through a variety of youth work styles/methodologies;

  • Support young people to access internal and external programmes in line with their needs;

  • Liaise with project leads to ensure young people are fully supported within their chosen programmes, including support with resources;

  • Develop and promote support for parents/guardians/carers so that they feel more confident in supporting their child/young person with their mental health and wellbeing;

  • Develop and maintain effective partnership working with stakeholders, including relevant external agencies and organisations;

  • Complete monitoring, evaluation and session recordings using internal systems, including contributing to the project monthly reports as directed by project coordinators;

  • Ensure that all delivery, for which you are responsible, complies with health and safety and safeguarding requirements, including the production of individual risk assessments;

  • Attend all scheduled supervision, meetings and training events.

Person Specification

As successful candidate you will:

  • Have a passion for developing and supporting young people from diverse backgrounds;

  • Have experience in 1:1 youth work / mentoring and managing a caseload, ideally with young people with mental health needs;

  • Ideally have received mental health awareness training;

  • Have the ability to interact and engage with young people from diverse communities, working in a young person centred-way, listening non-judgementally and remaining open minded to the individual's situation;

  • Have experience of partnership/inter-agency working as part of a team around complex young people;

  • Have an understanding of the issues and barriers impacting young people in South London, particularly those impacted by the pandemic;

  • Be proficient at log and report writing;

  • Ideally have a Level 2 qualification in Youth Work, Mentoring, Safeguarding or equivalent, and Emergency First Aid / Youth Mental Health First Aid certificates.

  • Have a flexible approach towards working practice and working hours, with the ability to travel across south London to carry out community outreach work.

Closing Date: Please apply by 27/11/2022 (earlier applications welcomed)

Interview Date: Week commencing 05/12/2022


Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children, young people and adults at risk. The club fully accepts its responsibility for children, young people and adults at risk. Our aim is to ensure that safeguarding runs through every element of the work we do to ensure the welfare and well-being of all those who engage in our activities.

All children, young people and adults at risk have a right to be protected from abuse regardless of their age, gender, disability, sexual orientation, race, religion or belief. We believe that all adults working within the club, in any capacity, have a duty and responsibility to safeguard the welfare of children, young people and adults at risk.

We strive to do this by applying policy, procedures and best practice, engaging with the Premier League, FA and local authority partners to promote the safety and welfare of all those who engage in activities with the club. Our practice reflects statutory requirements and responsibilities. This allows our participants to enjoy any club activity in a safe, and inclusive environment.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and

Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.