Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.
PRIMARY PURPOSE: Provide a safe and protected facility at Progressive Field, the administration building, and employee parking facilities.
RESPONSIBILITIES & DUTIES:
Perform regularly scheduled security checks and rounds of the facility and grounds during all hours of the day as directed
Report and document any incidents, accidents, alarms, maintenance discrepancies, intrusions, or any other occurrence that should be brought to the attention of management.
Maintain logs, monitor contractors, deliveries, and interact responsibly with diverse entities performing business at Progressive Field.
Oversee and monitor the surveillance system, screen vehicles, and operate security equipment as necessary.
Implement emergency response procedures in accordance with company security policy and procedure.
Interface with Cleveland Police, Gateway personnel, Game Day Security & Maintenance, and all other Progressive Field associates as necessary.
Ability and willingness to work a number of different posts with ranging responsibilities.
Ability and willingness to learn, adapt and take direction.
Monitor and direct traffic and parking in our underground service area.
Any other duties and responsibilities as assigned.
ROLE REQUIREMENTS:
Ability to learn and retain knowledge of all areas of Progressive Field and grounds.
Excellent interpersonal and security skills
Microsoft Word and Excel plus the ability to learn, understand, and use our computerized surveillance system, incident reporting program, entry control system, and any other technologies Progressive Field possesses or installs.
Must possess the ability to operate security-monitoring equipment, fire alarm equipment and comprehend written security protocols.
Must be 18 years of age
Must be in good physical and mental condition and able to perform extensive foot patrol duties during all weather conditions.
Must possess a high school diploma or G.E.D.
No felony criminal record.
Must possess a valid driver’s license
Must be able to handle stressful situations and emergency situations.
ORGANIZATIONAL REQUIREMENTS:
Reads, speaks, comprehends, and communicates English effectively in all communications.
Represents the Cleveland Guardians in a positive fashion to all business partners and the general public.
Ability to develop and maintain successful working relationships with members of the Front Office.
Ability to act according to the organizational values and service excellence at all times.
Ability to work with diverse populations and have a demonstrated commitment to social justice.
Ability to walk, sit or stand for an entire shift.
Ability to work extended days and hours, including holidays and weekends.
Ability to move throughout all areas and levels of the Ballpark.
Ability to work in a diverse and changing environment.
Occasional physical activity such as lifting and carrying boxes up to 55 lbs.
The Cleveland Guardians are committed to developing and maintaining an environment that embraces all forms of diversity to enrich our core values, enhance our competitive position, strengthen our impact within our community, and foster a greater sense of belonging for our employees.
In this spirit, we know studies have shown that people from historically underserved groups - including women and people of color - are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job and understand that candidate may bring certain skills and experiences to the role that are not listed above, but that would add tremendous value to our organization. We would encourage you to apply, even if you don’t believe you meet every one of our qualifications described.
