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Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

PRIMARY PURPOSE: Pilot’s primary organizational main objectives by designing, building and supporting cloud infrastructure as a Cloud Engineer. This role will work closely with the Cloud and Security Architect to provide best-in-class solutions for Business and Baseball Operations development, Analytics, and Operations teams.

Responsibilities include building scalable infrastructure environments, automate / develop new processes and procedures, and research / implement technologies to help support application modernization, artificial intelligence (AI), and machine learning (ML) initiatives. The Cloud Engineer will work in a collaborative, fast-paced, high-demand environment offering creative thinking and learning opportunities.

All applicants for employment with the Cleveland Guardians will need to comply with the Cleveland Guardians Vaccination Policy as a condition of employment. Potential candidates for employment will be notified of the requirements of this policy prior to the start of employment.

ESSENTIAL ROLES & RESPONSIBILITES:

  • Develop automation processes and scripts to assist in deployment and configuration of various server architectures including, but not limited to Windows and Linux operating systems and applications.

  • Leverage infrastructure as code (Terraform), automation / orchestration tools, and CI/CD pipelines to optimize and improve cloud assets.

  • Work with DevOps teams to develop and deploy solutions to support microservices, containerization and related technologies, including support of Kubernetes and container building initiatives.

  • Support the Baseball Research and Development team in developing modern analytics environments utilizing R, Python, and/or Jupyter Notebook environments.

  • Research and support best practices around data warehousing concepts.

  • Support and maintain a Business Continuity and Disaster Recovery plan

  • Build, integrate, and support multi-cloud, multi-region, secure networks.

  • Implement, manage, and support PAM and IAM technologies to ensure automation and process security across the organization.

  • Work with the Network Operations team to support redundant, multi-datacenter connectivity to cloud environments utilizing extensive knowledge of TCP/IP, Routing Protocols, and Layer 7 application protocols.

  • Monitor, analyze and troubleshoot WAN and cloud application performance. Work with the Network Operations team to implement best practice enhancements and monitoring solutions to provide performance data to various business and development teams.

  • Work with the Network Operations and Development teams to ensure best practice security of cloud environments and automation pipelines.

  • Document, communicate, and provide necessary training to management and peers of automation processes, technology, workflows, and pipelines

EDUCATION & EXPERIENCE REQUIREMENTS:

  • At least 5 years of cloud services and industry experience

  • Bachelor of Sciences or Business in Information Systems, Information Technology, or Computer Sciences is preferred

  • Knowledge of cloud service providers including, but not limited to GCP, AWS, and Azure a plus

  • Knowledge of and experience with Kubernetes and/or Docker

  • Knowledge of and experience with serverless and traditional on-premises architectures (network, storage, compute, security, services, platforms) and concepts.

  • Knowledge of and experience with Linux operating systems.

  • Knowledge of and experience with at least one scripting language (Python, BASH, PowerShell, etc.)

PREFFERED EXPERIENCE:

We are looking for a variety of skill sets. If you have demonstrated experience with any of the following, you may be who we are looking for:

  • Knowledge of DevOps environments using Terraform, Gitlab, and CI/CD Pipelines

  • Knowledge of Relational databases and NoSQL Datastores

  • Knowledge of configuration management frameworks including, but not limited to Ansible and Puppet

  • Knowledge of Cybersecurity vulnerability assessment, scanning tools, procedures, and best practices.

  • Knowledge of Identity Access and Privileged Access management solutions.

  • Ability to communicate and document technical details

ROLE REQUIREMENTS:

  • Required to work 100% of all jewel events (Opening Day, Post Season, etc.).

  • Required to work irregular hours and long shifts as the business dictates.

  • Strong problem-solving skills and inherent decision-making ability.

  • Ability to quickly analyze and appropriately respond to issues in time crucial situations.

  • Solid project / task management skills and the ability to organize and prioritize work effectively.

  • Ability to be available nights and weekends to resolve customer issues as needed.

  • Ability to maintain a team first mindset; Open to solving problems in a team setting with an unbiased view toward different approaches.

  • Ability to take on complex and ambiguous challenges and has the initiative to stay engaged until a solution has been provided.

ORGANIZATIONAL REQUIREMENTS:

  • Reads, speaks, comprehends, and communicates English effectively in all communications.

  • Represents the Cleveland Guardians in a positive fashion to all business partners and the general public.

  • Ability to develop and maintain successful working relationship with members of the Front Office.

  • Ability to act according to the organizational values and service excellence at all times.

  • Ability to work with diverse populations and have a demonstrated commitment to social justice.

  • Ability to walk, sit or stand for an entire shift.

  • Ability to work extended days and hours, including holidays and weekends.

  • Ability to move throughout all areas and levels of the Ballpark.

  • Ability to work in a diverse and changing environment.

  • Occasional physical activity such as lifting and carrying boxes up to 35 lbs.

The Cleveland Guardians are committed to developing and maintaining an environment that embraces all forms of diversity to enrich our core values, enhance our competitive position, strengthen our impact within our community, and foster a greater sense of belonging for our employees.

In this spirit, we know studies have shown that people from historically underserved groups - including women and people of color - are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job and understand that candidate may bring certain skills and experiences to the role that are not listed above, but that would add tremendous value to our organization. We would encourage you to apply, even if you don’t believe you meet every one of our qualifications described.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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