Perks and Benefits:
FREE: breakfast, lunch, parking, on-site gym and training classes, gym membership at Chicago Athletic Clubs, Blackhawks tickets, and annual merchandise kit. Unlimited snack and nourishment kitchen in office, free Peloton membership, casual dress environment, access to United Center concert events, access to Blackhawks Yacht at Lake Michigan, yearly stipend for home office equipment, flexible work schedule where applicable, competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), comprehensive PTO package, social events, volunteer opportunities, and focused learning and development.
What It’s Like Working Here:
The Chicago Blackhawks experience isn’t just on the ice. Our office, located in the United Center, promotes a fun, engaging, fast-paced and collaborative atmosphere where we can celebrate both hockey and each other. Our commitment to curating an environment where all individuals feel empowered to bring their best self to work each day can be seen throughout our organization. Whether you are a job seeker looking to join the organization, a current member of our amazing team, or someone looking to help support our mission, our goal is the same – to reimagine the potential of hockey through memorable, inclusive experiences.
The Top Shelf: The Chicago Blackhawks are seeking to hire a Director, Ticket Sales responsible for leading the new business efforts for several sales teams. This position oversees the success of Membership Sales, Group Sales, Inside Sales, and single game tickets.
How You’ll Contribute:
Create, launch, and lead the success of new business ticket sales initiatives
Research, develop, and implement best sales and service best practices for sales team members to follow.
Support growth of new sales revenue within full season, partial plan, group sales and single game tickets.
Motivate and evaluate Account Executive staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with your team with appropriate feedback and direction for development. Review and maintain accurate documentation of outreach and sales activity in Salesforce.
Responsible for all new business ticket sales products; including, but not limited to: timeline, campaigns, in-game and external marketing integration, inventory management, and activation.
Develop and execute relationships with other departments including Marketing, CRM, Hockey Ops, Game Operations, Guest Services and Community Development.
Work games and other internal / external events as assigned.
Invest in the professional and personal wellbeing of their team members.
This role will require the availability to work home games which may include nights, weekends and holidays.
Player Stats and Qualifications:
Bachelor’s degree from an accredited college or university.
7+ years of sport sales experience.
4+ years of sales management experience.
Interpersonal skills – ability to maintain confidentiality, listens to others.
Excellent communication skills including written and verbal.
Team player with ability to work in a fast-paced environment
Proven track record of sales success and ability to lead by example while also contributing as a strong teammate.
Proficiency in all Microsoft Office Programs, such as Excel and PowerPoint.
Demonstrates strong leadership and organizational skills.
Adaptability and flexibility, manages competing demands and can handle frequent changes.
Ability to work irregular and long hours.
Archtics and Salesforce experience a plus.
Ability to address, adapt to, and overcome challenges in a fast-paced, dynamic environment
Demonstrated aptitude for driving results
High attention to detail
Demonstrates Chicago Blackhawks core values of integrity, curiosity, empathy, collaboration, and originality
The Team:
The Chicago Blackhawks started their journey as one of the NHL’s “Original Six” professional ice hockey teams in 1926. Members of the Central Division in the NHL’s Western Conference and six-time Stanley Cup Champions (1934, 1938, 1961, 2010, 2013, 2015), the team calls the United Center home.
The Blackhawks proudly show up every day #ReadyToWork to make Chicago Proud and reimagine the potential of hockey. At its core, the team and greater organization uphold its mission through its core values centered around integrity, curiosity, empathy, collaboration, and originality. They are fiercely dedicated to evolving and delivering new and legendary fan experiences and captivating new and diverse audiences, both on and off the ice. As part of their unwavering commitment to drive impact and purpose in the Chicago community, the organization opened the Fifth Third Arena (the team’s official practice facility and community space for youth hockey development), continues to make expansions to the Chicago Blackhawks Foundation, and acquired the AHL team the Rockford IceHogs.
The Chicago Blackhawks continue to grow in its commitments to honor and celebrate Black Hawk's legacy by offering our platforms, making meaningful contributions, collaborating with Native American people, and reimagining ways to support the many Native American people and communities they live amongst and alongside. They engage in this work through their formal partnership with Black Hawk’s ancestral tribe, the Sac and Fox Nation of Oklahoma, which the tribe established with the Blackhawks in 2021.
The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
