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Hornets Sports & Entertainment is looking for energetic and hospitable people to join our Guest Experience Department.

Asa Guest Experience Ambassador, you will be responsible for ensuring guest have a positive experience while they attend entertainment and sporting events at the Spectrum Center! Our ideal candidate will strive to uphold HSE's commitment to creating "specular fun and memories that marvel" for all guest.

Available Guest Experience Ambassador Positions include:

  • Guest Ambassador / Greeter

  • Ticket Taker

  • Host

  • Elevator Operator

General Responsibilities and Duties:

  • Greet and direct all guests to their assigned seating location

  • Effectively read and identify tickets, with the understanding of proper access to the appropriate area

  • Identify and resolve issues in a timely manner

  • Respond to guests’ requests for service and assistance

General Responsibilities and Duties:

  • Willingness and ability to provide proof of completed COVID-19 vaccination required

  • High School Diploma/GED

  • Must be 18 years of age or older

  • Must pass background check

  • Ability to stand for extended periods of time, bend and other duties associated with different sport and entertainment events is desir

Additional Information

This is a part-time non-benefit earning position; hours include days, nights, weekends and possibly holiday. We offer our part-time staff flexibility in scheduling and competitive wages. We are an equal opportunity employer that puts our people first and has fun while doing it. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.

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