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Description

At Calgary Sports and Entertainment Corporation we deliver excitement. Our mission is to connect people with sports and entertainment and this is what we are truly passionate about. If you’d like to join a team that’s fast paced, diverse, energized and beyond passionate about delivering extraordinary experiences to our guests, then we’d love to sign you to a player's contract!

The Position

The Server is responsible for creating a flawless customer experience for the premiums service guests through a high quality of service and menu knowledge. The server will conduct a full-cycle serving process including talking orders, advising on menu items, delivering food and drinks, addressing customer concerns and feedback, overall cleanliness, and handling payments.

Key Accountabilities

  • Review pre-orders to verity event date and order times;

  • Ensure area is properly set up;

  • Welcome guests and make introductions to self and service model;

  • Follow all AGLC regulations and Canadian laws pertaining to restaurant service;

  • Communicate with guests regarding their experience;

  • Report any misunderstandings, issues, or incidents to management;

  • Maintain the Point of Sales (POS) system and process payments as required;

  • Conduct post-event cleaning, tear down, and reset;

  • Actively participate in safety programs and follow polices;

  • Adherence of CSEC four pillars;

  • All other duties as required.

The Individual

The ideal candidate will have the following background:

  • Responsible Service awareness is preferred;

  • Must be ProServe certified and be 18 years of age or older;

  • Prior food and beverage service is required;

  • Ability to work in a fast-paced environment and handle multiple tables at once;

  • Strong interpersonal and team work skills;

  • Exemplary customer service skills;

  • Schedule flexibility to work evening and weekend shifts.

This position will remain open until suitable candidates are found.

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