At Calgary Sports and Entertainment Corporation we deliver excitement. Our mission is to connect people with sports and entertainment and this is what we are truly passionate about. If you’d like to join a team that’s fast paced, diverse, energized and beyond passionate about delivering extraordinary experiences to our guests, then we’d love to sign you to a player's contract!
We are seeking a Supervisor, Catering Operations. This position will provide an exciting fan experience during games, fundraisers, corporate events, and much more. The ideal candidate will possess entrepreneurial spirit and a drive to succeed.
Reporting to the Manager, Catering Operations, the responsibilities of this position include, but are not limited to, the following:
Lead, train and mentor Catering staff on daily operations;
Provide a safe working environment for both guests and employees through regular maintenance of assigned areas;
Deliver elevated Food and Beverage service by actively engaging with guests to ensure a memorable Fan experience;
Communicate and practice all company policies;
Accurately tally beverage consumption sheets in a timely manner and complete daily event summary;
Provide accurate documentation of head counts and assist with financial reconciliation of events;
Ensure additional food and beverage products requested by the client are delivered and received by the client with verified documentation of agreement;
Execute back of house functions for concerts and events;
Coordinate maintenance of the function spaces and ensure cleanliness standards are exceeded;
Supervise and lead the execution, set up and tear down of Food and Beverage catering operations in the Saddledome and McMahon Stadium;
Review and maintain high quality of set-up, service, and follow-up for all Catering events;
Manage all logistics of assigned events;
Communicate with internal teams details pertaining to specific events, ongoing feedback and changes to general processes and/or procedures;
Daily and month end inventory reconciliation, cost transfer and calculating cost of sales;
Point of Sale work to include maintenance of the system and general updating in coordination with System Administrator;
Drive vans and trucks for off-site events;
Other duties and projects as assigned.
The ideal candidate will have the following background:
Minimum of 2 years of experience in a similar leadership role;
Experience with Food Service POS software;
Professional demeanor and appearance;
Hands on leadership;
Maintain confidentiality when working with concert acts and players;
Strong leadership skills with the ability to motivate a service minded team;
Strong communication skills, both oral and written;
Strong interpersonal skills, coupled with an entrepreneurial spirit;
Must possess a class 5 driver’s license and be comfortable driving a company van/truck;
Must possess Proserve certification.