The selling of merchandise at the arena store for Sabres games and certain non-hockey events.

Duties and Responsibilities

  • Provide a high level of customer service.

  • Handle merchandise sales

  • Product knowledge and stock replenishment.

  • Perform periodic inventories.

  • Process transactions using the POS system and reconcile cash transactions.

  • Maintain store cleanliness.

  • Maintain open communication with supervisor at all times.

  • Maintain a professional attitude and appearance at all times.

  • Perform other related duties and tasks as assigned or as become evident.


  • A high school diploma or equivalent.

  • Customer service/retail sales experience is preferred.

  • Point of Sale Terminal (POS) system/cash handling experience preferred.

  • Must stand and sell merchandise to customers during shift.

  • Some lifting of boxes is necessary, up to fifty (50) pounds.

  • Be able to work a schedule that includes evenings, weekends, and holidays as needed.


  • Must have excellent communication and organization skills.

  • Must be able to remain calm and professional in all situations.

  • Must be committed to providing exceptional customer service.

  • Must possess good interpersonal skills.



  • Customer service/retail sales experience is preferred.



  • High School or better