We are seeking a receptionist/switchboard operator to join our current game day switchboard team. Ideally the 4 game day receptionists/switchboard operators will work an equal number of home games and concerts, approximately 25 events between late March and early November. Essential duties are greeting visitors and answering phones in a positive and friendly manner. Strong communication and customer service skills are essential for this position.
HOURS / REPORT TIME:
Weekday night games and concerts: 5pm – end of game/concert
Weekend games: 3 hours prior to first pitch
Weekend concerts: 9am – 4pm OR 4pm – end of concert (need coverage for both)
Weekday day games: typically not scheduled to work
Answer incoming calls and provide information / answers to callers’ questions as appropriate, otherwise direct callers to specific departments in a courteous and efficient manner
Greet visitors at reception desk in a warm and friendly manner and contact employees to meet visitors in reception area
Work with Office Administration team to fill beverage refrigerator and snack containers in 3rd Floor kitchen at the start of each shift.
Other duties as assigned
CHARACTERISTICS / QUALIFICATIONS
High-energy personality with strong communication and interpersonal skills
Strong customer service orientation
Ability to work nights/weekends as scheduled
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.