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We are seeking a receptionist/switchboard operator to join our current game day switchboard team. Ideally the 4 game day receptionists/switchboard operators will work an equal number of home games and concerts, approximately 25 events between late March and early November. Essential duties are greeting visitors and answering phones in a positive and friendly manner. Strong communication and customer service skills are essential for this position.

HOURS / REPORT TIME:

  • Weekday night games and concerts: 5pm – end of game/concert

  • Weekend games: 3 hours prior to first pitch

  • Weekend concerts: 9am – 4pm OR 4pm – end of concert (need coverage for both)

  • Weekday day games: typically not scheduled to work

RESPONSIBILITIES:

  • Answer incoming calls and provide information / answers to callers’ questions as appropriate, otherwise direct callers to specific departments in a courteous and efficient manner

  • Greet visitors at reception desk in a warm and friendly manner and contact employees to meet visitors in reception area

  • Work with Office Administration team to fill beverage refrigerator and snack containers in 3rd Floor kitchen at the start of each shift.

  • Other duties as assigned

CHARACTERISTICS / QUALIFICATIONS

  • High-energy personality with strong communication and interpersonal skills

  • Strong customer service orientation

  • Ability to work nights/weekends as scheduled

Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

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