Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
The Coordinator, Global Partnerships will be the main administrative point of contact for the Senior Vice President. Additionally, the role will provide support where necessary to the Global Partnerships Team as a liaison for the SVP. Reporting directly to the SVP, Global Partnerships this position will be responsible for exhibiting solid business acumen, strong administrative skills, using good judgment and common sense, and providing excellent customer service to both internal and external clients.
The ideal candidate will be a proven relationship-builder with the adaptability to grow as the role evolves. This individual will be expected to be team and customer service oriented in a fast-paced environment, high-level of organization, can work in the evening and on weekends, consistently utilize analytical and problem-solving skills, maintain flexibility as priorities and demands shift, and extensively utilize MS Office.
This position will also provide significant administrative support to include intensive record/database keeping, data entry and updates, calendar and schedule maintenance, PowerPoint & Keynote, arranging travel, expense reports and more. The ability to work independently, keep the department organized and on track, remain focused and have proven extraordinary attention-to-detail at all times is paramount.
Manages executive administrative level tasks to aid in the success of the SVP, Global Partnerships, and any direct reports; manages and processes confidential and sensitive correspondence; manages complex calendar to determine strategic use of SVP’s time
Interacts with a wide variety of internal and external audiences, including high-level leadership, faculty, staff, and external service providers while scheduling appointments, meetings, and travel; coordinates itineraries and travel arrangements; serves as communications liaison with internal and external partners and develops materials for communications use (both electronic and traditional); prepares and submits financial paperwork such as reimbursements and expense requests to the fiscal office
Proactively plans for upcoming meetings (agenda, follow up, recap, etc.); prepares background information and ensures timely and strategic follow up on action items; researches and resolves issues and problems without direction; assesses inquiries and concerns directed to the SVP’s office, determining the course of action and delegating to the appropriate person and uses substantial judgment and independent decision-making authority to assist with revenue generation and maintains a high level of discretion in the handling of confidential matters
Schedule internal and external meetings, secure conference rooms, and all related logistics produce meeting agendas, presentation materials, and all other related items
Develop client touchpoints prior to and post meetings, games, events, and other opportunities as needed
Coordinate client services including ticket requests, parking, reservations, etc.
Maintain a positive rapport with clients and vendors and provide assistance and details as needed
Manage the contact database for the SVP, Global Partnerships, and coordinate communications to contacts as needed
Process invoices in accordance with accounting policies, procedures, and deadlines
Process expense reports in a timely and accurate manner
Develop in-game/concert meet and greets for SVP, Global Partnerships and maintain an up-to-date record of contacts in attendance at all events
Other duties and projects as assigned
Bachelor’s degree preferred
Minimum three (3) years of experience providing comprehensive support to senior-level executives required; additional years of experience are a plus
Ability to think creatively, while still being business-minded and focused
Very strong computer skills with heavy experience using Microsoft Office products such as Outlook, Word, and Excel; database management software/CRM, Archtics, PowerPoint, and Keynote systems preferred
Excellent verbal and written communication skills including grammatical, editing, and proofreading skills
Ability to work with internal and external clients with a positive, customer service-oriented attitude, while getting tasks completed in a swift and quality manner
Strong, proven organizational skills are required
Effective at managing tasks independently
Strong sense of discretion and confidentiality
Experienced in standard office procedures, policies, and sense of decorum
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.