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If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!

The Atlanta Braves Guest Services team is dedicated to creating positive memories and experiences for each fan we encounter through our welcoming attitudes, proactive service, dedication to excellence, and our desire to make each guest a part of the Braves family. If you are passionate about providing exceptional customer service and enjoy being a team player, consider joining the Guest Services team as a part of Gameday Staff for the 2023 season!

Responsibilities:

  • Warmly welcoming our guests upon arrival at their section

  • Helping guests to locate their correct seating location

  • Maintaining ticket integrity in the seating bowl as well as at the gates

  • Identifying ADA and seating solutions and escalate accordingly

  • Establishing and maintaining relationships with Braves A-List Members (season ticket holders)

  • Assisting guests with our complimentary wheelchair service

  • Assisting the Greeter team at the gates

  • Anticipating needs and proactively helping when appropriate

  • Problem solving in a timely and professional manner

  • Having a practicing knowledge of ballpark policies to ensure the safety of all guests and employees

Qualifications:

  • Staying active for 6+ hours including climbing up/down staircases

  • Working in various weather conditions including heat, cold, rain, et cetera

  • Reporting 2.5 hours before first pitch and staying up to an hour after last out

  • Have reliable transportation to and from work for all games

  • Work 85% of games after potential hire date

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