As a member of the Arizona Cardinals Ticket Sales Team, the Account Executive of Ticket Sales is responsible for the sales and service of Arizona Cardinals ticket products that include Season Seat, Club Seat and Group ticket packages for the Arizona Cardinals at State Farm Stadium.
Primary Job Duties:
Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals.
Direct sales of all ticket products to wide range of clientele, including but not limited to, corporate executives, business people, football fans and non-football fans.
Prospecting calls are required daily for new business generation.
Proactively solicit and follow-up on any personal sales leads under the guidelines established.
Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives.
Participate in events, promotions, client entertainment and other activities as required.
Work closely with Ticket Operations department to ensure inventory integrity, and high levels of service for all seat holders.
Work scheduled shifts during Arizona Cardinals home games and other required team and/or State Farm Stadium events, activities or functions as required.
Provide problem solving techniques to assist all customer inquiries and concerns.
Represent the Arizona Cardinals and State Farm Stadium in a professional, and ethical manner.
Manage daily activity through the use of a ticketing systems database (SeatGeek)
Bachelors degree preferred.
Minimum of two (2) years sales experience in sports or entertainment industry.
Ability to build relationships through strong outbound call prospecting on a daily basis is required.
Ability to handle heavy phone volume, both outbound and inbound required.
Strong customer service and interpersonal skills.
SeatGeek ticketing & Salesforce CRM system experience preferred.
Bilingual (English/Spanish) a plus.
Excellent written and oral communications skills.
Ability to work weekends, nights, and holidays as dictated by events.
MS Word, Excel, PowerPoint and Outlook computer skills.
Standard Special Working Conditions:
Ability to sit or stand for long periods of time
Ability to life up to 25 lbs.
May view computer screens for long periods of time
Equal Employment Opportunity Statement:
The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.