Department: Stadium Operations
Supervisor: Coordinator, Tours
Classification: Part-Time/Non-Exempt (Seasonal)
Please note, as a condition of employment, COVID-19 vaccination (at least the initiation of the process) is required prior to start date. Accommodations for medical or religious reasons will be considered.
The Houston Astros are looking to add part-time Tour Guides to our roster.
As a Tour Guide, you will be responsible for conducting daily tours of Minute Maid Park for fans and guests from around the world. In addition to conducting tours of the ballpark, Tour Guides serve as ambassadors for the Houston Astros by taking part in educational tours, special events, birthday parties, and corporate events at Minute Maid Park.
Essential Functions & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience & Skills
All new hires will attend a general Tours and Service orientation. As a Tour Guide, new team members will receive the necessary information and tools that must be learned to successfully deliver tours throughout Minute Maid Park. All participants will be required to pass a retention exam within 60 days of employment based on the material and apply the acquired knowledge to their role as a Tour Guide in the Astros organization.
The noise level in the work environment is moderate, however, during events, the noise level may be loud. Employees must be able to work on evenings, weekends and holidays as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear.
Position Type and Expected Hours of Work
This is a part-time position. Must have availability to work most home games and the flexibility to work non-traditional hours, including nights, weekends, and holidays. Should be able to commit at least three (3) days a week along with nights/weekends.
Travel is not expected for this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.