The Green Bay Packers are a professional football team, founded in 1919. They represent the only publicly-owned franchise in the National Football League, with over 537,000 current stockholders. The Packers are currently governed by a seven-member Executive Committee, elected from a Board of Directors. The Packers have won 13 league championships and have an exceptionally loyal fan base.

The Packers front office is guided by their Mission, Vision and Values. Embracing the culture and ideals that are inherent to the Packers organization as reflected by the ownership – the people and community of Green Bay, will be essential to success.

JOB SUMMARY:

This position will assist the department in providing legendary service to exceed expectations of all Lambeau Field guests and internal team members. The primary objective will be coordinating the Hall of Fame and Stadium Tours department day-to-day operations and group ticket functions.

JOB RESPONSIBILITIES:

Assists in the daily operations of the Packers Hall of Fame and Stadium Tours.
Corresponds via phone and email with group outing contact leads.
Assisting in sending and recording group survey data.
Provides support to Hall of Fame membership program.
Accurately logs historic artifacts.
Prints and delivers internal group ticket requests daily.
Monitors staff uniform inventory and orders supplies as needed.
Responsible for excellent customer service, including implementing initiatives, as it relates to office practices and client interactions – internally and externally.
Assist in overseeing the daily tour routes and adjust as needed around internal events.
Assists with office inventory and equipment maintenance.
Assists in the creation of effective, written communication, and marketing collateral for sales efforts.
Coordinates special projects and assists with events as needed.

JOB QUALIFICATIONS:

Office experience or undergraduate degree preferred.
Ability to create professionally written materials including reports with bar charts and graphs.
Strong interpersonal and communication skills and the ability to work effectively with others.
Proficient with Microsoft Excel, Microsoft Dynamics 365 CRM, Outlook, Power Point and Word programs.
Detail oriented with data entry, graphs and charts experience preferred.
Highly organized and able to handle highly confidential materials with discretion.
Ability to handle multiple projects and display effective time management skills.
Strong interpersonal skills and the ability to work effectively with a wide range of internal and external customers.
Be available weekdays, late evenings, weekends and game weekends.
Ability and willingness to work non-traditional hours, within a team environment.
Must be able to sit, stand and walk for long periods of time.
Must be able to lift 20 lbs.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Ability to reach, stoop, and lift on a frequent basis.
Lifting 20 lbs. frequently and up to 50 lbs. on occasion.
Ability to walk, stand, and sit for extended periods of time.
Operates in a professional office environment and routinely uses standard office equipment.

SUPERVISES: This position has no supervisory responsibilities

SUPERVISED BY: Hall of Fame and Stadium Tours Manager

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job description has been approved by management. This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.

Hall of Fame and Stadium Tours Intern