We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family

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Casual Matchday Lounge Co-ordinator

Who are we: We are Everton Football Club and we are icons of world football. As one of the bastions of the global game, with a rich and successful history, we are now setting our sights on a new, exciting future. 

With a proud and illustrious past, the Club is currently embarking on a new and exciting journey with the construction of our new Everton Stadium on the banks of the River Mersey. With that exciting development comes an ambition to have a Men’s and Women’s First Team squad that is competing regularly at the top of domestic and European football.

Our values underpin how we behave, how we represent our club in our city, and across the world of football, and how we look after one another daily. They provide a framework for how we work with partners, suppliers, and most importantly our fans.  

About the opportunity: We are looking for a number of Casual Matchday Lounge Coordinator(s) to join our Goodison Park Hospitality team on matchdays.

As a Casual Matchday Lounge Coordinator you will present a positive first impression of the Club’s hospitality experience, showcasing friendliness, excellent service, and high standards throughout each match.

You will greet guests upon arrival, show guests to their table, provide them with information on the running of the day before handing over to the catering team.

Other key responsibilities include:

Ensuring tables are laid correctly and that they mirror table plans

Attending Sodexo briefings and update staff with relevant information on guests, raffles, Club information
Ticket management when applicable
Circulating and collecting competition cards and customer feedback forms
Observing Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed, tables need clearing, wait time for food)

Who we are looking for: Our ideal candidate(s) will have a real passion for delivering exceptional and professional customer service and have experience in dealing with customers face to face in a hospitality environment.

This position is on a casual basis covering matchdays across the 2023/2024 season.

The closing date of this advert is Thursday 1st June 2023. 

The Everton Family are committed to equal opportunities and are proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process, we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact the Recruitment Team. 

The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 